We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (175)
Filter reviews
175 results
Traveller rating
137
25
6
4
3
Traveller type
Time of year
LanguageAll languages
More languages
137
25
6
4
3
Show reviews that mention
All reviews omelet bar great hotel front desk would highly recommend this hotel stay there again room was spotless complimentary breakfast minute drive fitness room amenities cereal freeway downtown
Filter
Updating list...
16 - 21 of 175 reviews
Reviewed 3 December 2017

Very clean, friendly staff. Great breakfast provided. The beds were a little hard for my preference, otherwise a very nice place to stay. Price was comparable to surrounding hotels in the area. Lots of restaurant's close by along with a large shopping mall.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 87kathryng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

I want to say the the Bestwestern Willowbrook has been comfortable and clean I recommend this hotel to the World, the staff is friendly and caring for the last two years 3 weeks each year this has been home

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Pamela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2017

horrible employees lied and charged us more all about making money horrible attitudes to the customers talked to us with an attitude, extremely impolite, just wanted to charge us any way they could very sad experience on a trip meant to be fun rooms clean good breakfast

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank hayaabdel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternHotels, Corporate at Best Western Premier Ashton Suites-Willowbrook, responded to this reviewResponded 30 November 2017

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

Just visited Houston this past weekend. Spent 3 nights at the hotel. The room was perfect for a family of 5. Breakfast was very good. The staff was friendly and helpful. Would definitely recommend this hotel and would visit again if in the area.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

Stayed here 6 nights and was sorry to leave. The room is big, comfortable and clean. They have real dishes for breakfast. Claudia makes individual omelets. The orange juice is fresh squeezed. I only like fruit and cereal. Since we were generally the last of the breakfast people, Claudia would replenish the fruit for me. Heads up to other adult cereal eaters. The don't have raisin bran like every other Best Western/Holiday Inn or Choice hotel we have stayed at. When I inquired they said their regulars don't like raisin bran. Fortunately, I carry my favorite cereal with me. If we are ever in this area of Houston again, I would stay here. The area is really far from downtown. We were at a family event in the area and didn't know that the tourist stuff was so far away until we went. That said, everything is could possibly want is a 5 minute drive. There are lots of malls in the area.

  • Stayed: November 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Francine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews