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Traveller rating
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Reviewed 4 weeks ago

After a year of waiting because of COVID, our family came for a visit. The pool was freezing cold. Pool is a heated pool. Various opinions of residents and guest range as to why...broken pump, waiting two weeks for a part, burned out pilot light and management shut down pumps. It was extremely disappointing. No communication by management to residents as to why the heater is not functioning or when it will be fixed.

Date of stay: April 2021
Trip type: Travelled with family
Thank pfcassidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2021

Easy access to Harlingen and Valley International Airport. Sites are maintained and good sized, hookups are well placed and easy to access. Roads are wide and paved. Big dog park (people need to pick up)! Lovely bird park.

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank Jean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Encore Thousand Trails, Owner at Tropic Winds RV Resort, responded to this reviewResponded 30 March 2021

Dear Jean D.,

A 5 star customer experience is important to us. We are glad you enjoyed your stay! Looking forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2021 via mobile

We have spent this winter here at Tropic Winds. In spite of Covid, we had a great time. Although activities were limited our activity director did a great job of finding things for us to do. Outdoor movies, concerts, poker runs were just a few. We had food trucks come in. Bocce Ball, Shuffleboard, and Pickleball were also available. Due to sanitizing efforts of staff pool and exercise room were open. Thank you for a great season!

Date of stay: March 2021
Trip type: Travelled with family
1  Thank paulamB6614WL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Encore Thousand Trails, Owner at Tropic Winds RV Resort, responded to this reviewResponded 17 March 2021

Dear paulamB6614WL,

Thank you for your feedback.

We are glad you enjoyed a great experience at our resort. Treating our customers well will always remain our priority.

Thanks for your patronage. You are always welcome here.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2021

Wonderful place and everyone made our stay most enjoyable. The cleanliness and COVID safe practices were greatly appreciated. From the cleaning crew down to the manager, everyone was courteous & helpful

We came for 1 week and stayed 12 weeks, that should say it all. See ya next season!

Date of stay: February 2021
    • Value
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    • Rooms
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Review collected in partnership with this hotel
1  Thank U8215BHmikef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Encore Thousand Trails, Owner at Tropic Winds RV Resort, responded to this reviewResponded 11 March 2021

Dear U8215BHmikef,

Thanks for the 5 star rating! We are so happy you enjoyed your stay with us and can’t wait for you to come back soon.

Your comments will be shared with our management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2021

Tropic Winds was warm at heart even at 27 degrees with no heat or power for 57 hours during the Texas storm of the century. Lots of fun activities that were Covid appropriate. Great food trucks, dances/movies/shows outside, walking activities, nice pool and great staff. Highly recommend Tropic Winds!

Date of stay: February 2021
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Encore Thousand Trails, Owner at Tropic Winds RV Resort, responded to this reviewResponded 10 March 2021

Dear Sharon H,

Thanks for your feedback.

We are so glad you enjoyed your stay with us. We care deeply about our customers and want every visit to be full of wonderful moments. Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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