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All reviews pleasure pier across the street fish tales amusement park shampoo and conditioner hotel is in a great location beds were comfortable pre cruise sea wall the room was nice seawall blvd cruise terminal cons pros strand
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Reviewed 12 August 2016

This hotel is right next to the ocean. It is walking distance to Pleasure Pier. My room was lovely: an east-facing room with a full view of the water. It made for very enjoyable mornings, watching the sunrise. The rooms were clean and good sized. The staff was friendly. The only downside was the excessively slow elevators. I would recommend this hotel to anyone who asked.

Room Tip: Go for a room on a higher floor, facing east. You'll get spectacular sunrises.
  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank CDNettles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this reviewResponded 19 August 2016

thanks for review and looking forward to having you visit again soon.


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Reviewed 10 August 2016

Location only redeeming quality of this place. Truly one of the rudest front desk ladies my wife and I have ever encountered. After overcharging our bill her response was "Are you kidding me, over $15?"! Hallway and room smelled musty and looked not clean. The television didn't work properly.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this reviewResponded 12 August 2016

Sorry for any inconvenience you may have encountered I have reached out to the front desk agent and spoken with her.

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Reviewed 5 August 2016

A couple of friends and myself stayed with you this last weekend. We love your hotel and have stayed with you many times before. We always enjoy crossing the street and spending time fishing off the jetty. The staff is great. The beds are comfy. The hotel is always well kept. The best things is that the hotel is close to our favorite seafood place. We are already planning our next get away.

Room Tip: They do have rooms that sleep up to 6 people. They have 2 queen beds and a fold out couch.
  • Stayed: July 2016, travelled with friends
    • Value
    • Location
    • Service
Thank Gengle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this reviewResponded 10 August 2016

thanks for your kind words and looking forward to your next visit.

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Reviewed 31 July 2016 via mobile

Great location - just walk out the front door around the inconsiderate GM's blue BMW and the beach is right there. A block or two from the Pleasure Pier - we had fun looking out our window seeing all of the activity along the Seawall.

Check-in was a little tough since we could not pull in under the covered area up front as it was blocked by another car. Did not think much of it, pulled to another spot and went in and got my keys.

We went to the beach, Beamer still there. Came 3 hours later, BMW still there. Asked the front desk - girl said it was her GM's car parked in the fire lane up front, creating a traffic jam at the Seawall Blvd. entrance.

Room was clean, staff were nice, food was delicious. Good SPG recognition. Good hotel for families taking a few days to enjoy Galveston.

The only thing I am not sure of is how well emergency vehicles could navigate around the blue BMW parked under the porte cocher at all hours of the day & night.

Stayed: July 2016, travelled with family
2  Thank Addproud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this reviewResponded 10 August 2016

thanks for your review and I will look into your concerns.

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Reviewed 29 July 2016

Have taken many road trips stayed at different hotels some good some not so good this one was great the beds were like sleeping on pillows the room was so clean and the staff was the best granddaughter and her friend enjoyed working out and the pool this hotel has it all I could not get over how clean thank you

  • Stayed: July 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Martha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this reviewResponded 12 August 2016

thanks for your kind words and looking forward to having you and your family return.


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