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17 - 22 of 61 reviews
Reviewed 2 weeks ago

You’re next stay in Dallas needs to be here. The room was very clean and had everything you could need. The staff at the front desk was great, and happy to assist with anything at all.

The bar in the lobby is a great place to meet/ wait on your party while enjoying a drink.

They even have a barbershop connected to the lobby! Get your haircut or beard trimmed before a night out, or before you head into that business meeting.

I will absolutely stay here again.

Date of stay: February 2021
Trip type: Travelled with friends
Thank joseph860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben Laronga, Guest Services / Front Office at Thompson Dallas, responded to this reviewResponded 2 weeks ago

Hi joseph860,

Thank you for staying with us and taking the tine to share your experience! I am thrilled we far exceeded your expectations and am very happy to hear that you enjoyed the lobby bar. The barbershop next door, Tondeo Hair Lounge, is a great spot to get your hair cut, one of our teams new go to spot. Have a fantastic 2021 and we look forward to welcoming you back!

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Reviewed 3 weeks ago

Great staff, atmosphere, service, rooms, and food/drinks. Everyone was friendly and accommodating. Room has a stunning view on the 20th floor. Everything needed was in walking distance or inside of the hotel.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank dreanflights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Hernandez, Guest Services / Front Office at Thompson Dallas, responded to this reviewResponded 3 weeks ago

Dear dreanflights,

Thank you for your review and feedback! We are glad that you enjoyed your stay at Thompson Dallas. We loving being in the heart of downtown Dallas! We look forward to welcoming you back in the future. Please feel free to reach out to me for any assistance.

Thanks,

Michael Hernandez
Director of Front Office
Michael.hernandez1@thompsonhotels.com

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Reviewed 4 weeks ago

I have never stayed in a hotel where I was treated as a resident. The staff is overly accommodating, kind, and friendly. Everything is perfection from the bedding to the in room dining experience. There are several areas in the hotel to experience, therefore, if you are in town for business or for fun, you will not have a dull moment. I also HIGHLY recommend working out at the gym and visiting the spa! It is truly a delight! AND to top off your stay visit the Monarch, this is a NEW culinary experience for Dallas, and Texas! I look forward to my next visit.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank sarahA8494HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben Laronga, Guest Services / Front Office at Thompson Dallas, responded to this reviewResponded 4 weeks ago

Hi sarahA8494HK,

Thank you for choosing to stay with us and taking the time to share your experience. I am beyond thrilled you had an amazing time with us and from our staff to the building itself, everything far exceeded your expectations! We are so happy to have the spa open and I am happy to hear that you were able to enjoy some R&R in there this weekend. Have a fantastic 2021 and we look forward to welcoming you back!

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Reviewed 4 weeks ago

The lady and myself stayed here for a recent staycation anniversary celebration and couldn't be happier about our choice! We were greeted by friendly front desk staff and offered water immediately, and our bellhop was more than accommodating by personally grabbing us ice for the room after getting us settled in and giving a quick tour of our room (a luxurious king room on the top floor, with an amazing view). A handwritten note and complimentary bottle of red greeted us, and we slept like happy babies in the uber-comfy bed. Furniture and accents were tasteful and modern, bonus points for having an exceptional in-room minibar and handy wine decanter for our red!
We asked about a place to grab a quick coffee before our date night, but after ascertaining that most of the places nearby were closed (thanks covid), they sent up a personal coffee maker! Breakfast room service was prompt and super tasty, and the shower was nothing short of exceptional, paired with their exclusive toiletries. 10/10 would highly recommend to anyone traveling to Dallas for any reason!

Room tip: Top floors offer a great view of downtown Dallas!
Date of stay: January 2021
    • Cleanliness
    • Service
Thank C9885VEcameronc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben Laronga, Guest Services / Front Office at Thompson Dallas, responded to this reviewResponded 4 weeks ago

Hi C9885VEcameronc,

I am beyond thrilled that our team and the amenities we provide far exceeded your expectations and that your anniversary was one to remember! Thank you for taking the time to share your experience and we cannot wait to welcome you back next time you are needing to get out of the house. Have a fantastic 2021!

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Reviewed 4 weeks ago

I found this hotel online when I was looking for a fun hotel to stay for a staycation. This hotel is so beautiful! It used to be an old bank and they have tons of beautiful artwork everywhere. The rooms are huge with the most beautiful decor. Staff is extremely friendly too. Will definitely be back!

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank stinsonhaylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Hernandez, Guest Services / Front Office at Thompson Dallas, responded to this reviewResponded 4 weeks ago

stinsonhaylee,

Thank you for taking the time to provide us with your feedback. One of the many things we all enjoy about our property is the history of The National (First National Bank Tower) and Thompson Dallas is grateful to be apart of it.

We cannot wait for you to return! Please feel free to reach out if you need any assistance in the future.

Michael Hernandez
Director of Front Office
Michael.hernandez1@thompsondallas.com


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