I liked the look of Lonsdale Palms for my wedding guests to stay (very intimate wedding). I booked Lonsdale Palms months in advance, first checking on Stayz (which showed availability) then booked directly with Lonsdale Palms.
I received an email some months later saying they double booked us. They had months to realise but they instead told us at short notice, making it stressful to find a suitable alternative.
No compensation has been received, and it was handled very unapologetically.
- Free Wifi
- Free Parking