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“Lovely if you're not a starving Coeliac!”
Review of Kingston Lacy

Kingston Lacy
Ranked #3 of 29 things to do in Wimborne
Certificate of Excellence
Useful Information: Activities for young children, Activities for older children
Attraction details
Useful Information: Activities for young children, Activities for older children
Reviewed 31 May 2018

Today my friend took me for birthday treat to Kingston Lacy but lovely though the place is I will think twice before visiting again. After an extensive walk of the grounds we eagerly anticipated a coffee and cake refreshment and I was delighted to see the sign that 'if you have special dietary requirements to talk to staff'. However, not only did I find the staff completely unhelpful (in fact quite rude)but the gluten free options are actually prepared and baked in exactly the same place as all the gluten containing products! Therefore there is no understanding whatsoever of the seriousness of contamination for Coeliac sufferers. I would like to point out to the ignorant staff that this is NOT a lifestyle choice but a very debilitating disease which at best can result in lethargy, muscle pain, sickness, dizzy spells, visual disturbance, stomach cramps, headaches etc or at worst can result in stomach cancer if an extremely strict avoidance of gluten contamination is not observed. It is inconsiderate to offer gluten free options only to tell customers that they may not be gluten free after all. Lucky I asked eh! Incidentally, we both ordered coffees which were revoltingly bitter and my friend bought a slice of the chocolate brownie (GF but she is not coeliac) which had lots of fibrous strands in it and was inedible. She got her money back but the way she was spoken to about it was very poor indeed. She was made to feel it was her fault and an inconvenience to sort out. Very, very disappointing and we will return.

1  Thank lydi2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"japanese garden"
in 115 reviews
"national trust"
in 227 reviews
"the kitchen"
in 143 reviews
"woodland walk"
in 71 reviews
"beautiful house"
in 60 reviews
"formal gardens"
in 44 reviews
"bankes family"
in 59 reviews
"nt properties"
in 32 reviews
"visit kingston"
in 28 reviews
"corfe castle"
in 50 reviews
"room guides"
in 26 reviews
"egyptian room"
in 21 reviews
"art collection"
in 19 reviews
"stables cafe"
in 18 reviews
"timed tickets"
in 16 reviews
"well worth a visit"
in 98 reviews
"old stables"
in 16 reviews
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70 - 74 of 1,393 reviews

Reviewed 29 May 2018 via mobile

Visited the lovely gardens and beautiful house. The house is stunning with fabulous works of art and interiors. A must see. the grounds and gardens were lovely with lots of long walks. Great cafe which was reasonably priced too. Japanese garden and acers were a must see.

Thank Pasty46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018

This is a Jewel for the National Trust, Plenty of Parking, Food, Toilets and a Multiple Cafe's. The house is a showboat on how the rich show off their wealth. and the Gardens we for the views and walking in. So this is an enjoyable place to explore, We end up staying a lot longer than expected.

Thank Ducknzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018

Although this a wonderful place to visit,be prepared it's expensive for even garden access unless you have membership

Thank Campiello9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 May 2018 via mobile

This beautiful house was built in the 1660's by the Bankes family. It is modelled on Chevening House in Kent, the official residence of the 'Foreign Secretary.' An house with a very interesting history. It is set in gardens and park land which has a number of woodland walks.

1  Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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