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Reviewed 29 August 2022

We booked this five star hotel for the spa as well. The salt steam room not working, the other steam room tiles off the wall. The heat beds broken. Not very pleasant at all. The rooms are ok. Breakfast is poor. Not sure who cooks the eggs but terrible. The foot on the bar was inadequate. We ordered at ham sandwich which came as sliced bread from a supermarket and ham from a packet. Sold on the menu as something entirely different. Bohemia was a treat tho. There is a strange atmosphere here which is not relaxing. Wouldn’t return or recommend.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank eastburrow
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 25 August 2022 via mobile

Visited for three nights in August. Lovely experience from start to finish. The staff are superb - customer service second to none. This really made our stay. Nothing is too much trouble. Breakfast was lovely with plenty of choice. Would return absolutely.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank GaryM95
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 August 2022 via mobile

We were welcomed and made to feel relaxed from the moment we arrived. 15 minutes drive from the airport and plenty of on-site parking.

We had a lovely studio room. Sound proofed so that we had a really peaceful room. Comfy beds and an excellent bathroom.

My self and my 2 adult daughters visited for a 5 night break.

The spa and massages were perfect to start our week and the masseuse was very friendly.

The hotel was well located for exploring with a car and also there is a bus stop opposite. Jersey has the most polite drivers I’ve ever seen. We didn’t need more than 3 gears

Lovely breakfast with plenty of choice. Food in the Bohemia Restaurant was beautiful.

Lovely little hotel with all the facilities you need to relax. The pool was great for a cool down at the end of the day.

Food and drinks were a bit pricey but in line with the rest of Jersey prices. Gorgeous food and wine.

Helpful and polite staff.
I would definitely return.

Room tip: The studio room was lovely and had a great bathroom. Book your restaurants.
Date of stay: August 2022
Trip type: Travelled with family
Thank Mandy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 July 2022

Stayed mid-July, well located, once you appreciate the idiosyncrasies of town centre layout!

Fairly convenient to Liberty bus station, we used a 3 day bus pass to initially explore the island, using a provided timetable brochure it proved most adequate, much better than UK mainland.
In inclement weather we would consider a hire-care.

Pleasant staff throughout stay, nice to be shown all hotel facilities upon arrival.

Quiet rooms with efficient A/c, much appreciated during the heat-wave!
Spoke with couples staying at other hotels that didn’t have A/c, they could hardly sleep at night.

Lovely comfortable sheets & bed, made for most pleasant sleeping overnight.

Enough space in fridge for milk, needed overnight for my stomach ailment, very Powerful shower, nice soaps, etc.

Good food and attentive service in bar area, reasonably priced, the Honesty bar near pool area much appreciated.

Too hot/busy to use spa & sauna facilities.

Slightly small pool area but fortunately not overcrowded during our stay, much needed/ appreciated during the current hot spell.

Some guests left untidy mess when vacating sun beds, area really needs to be checked more frequently.

Overall a very nice stay and yes, we will undoubtedly return to this hotel.

Date of stay: July 2022
Trip type: Travelled as a couple
Thank OnAir226862
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 July 2022

We have stayed in this hotel before without complaint a few years ago. This time we stayed in the middle of July 2022. Booked 3 rooms for family members. This is no longer a 5 star hotel. Out of the 3 rooms 2 had problems. We had to move rooms. The outdoor pool area was littered on a daily basis with empty glasses, empty beer bottles, cup and saucers. We complained, it still continued. Asked for tea and coffee to be served by the pool, was told they don't serve tea and coffee by the pool, which was obvious to all that they did. A heavily pregnant family member wanted to use the indoor pool and was told that gowns and towels were not available unless you had booked a spa treatment. This is NOT 5 star service. The bar service out on the terrace was so slow and average we gave up one day and walked out. The rooms are tired and the whole place needs an overhaul. When I addressed these issues with the manager Tim and other issues we had with their Michelin star restaurant Bohemia (staff arguing and staff ironing tablecloths when we were eating) he promised to sort it out and get back to me by telephone when. I'm still waiting.......The Bohemia experience was very poor. The table next to us complained bitterly and the chef had to come out and calm the waters. That is not Michelin standards. It's a shame that once such a lovely hotel has fallen by the wayside.

Room tip: Don't book a road side room its very noisy.
Date of stay: July 2022
    • Value
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1  Thank 265mrsf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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