A fantastic stay, felt very clean and secure.
All staff were friendly and courteous. Breakfast, spa and cocktails were the highlights for our teens, sundowners on the terrace were ours.
Lots of good restaurants within walking distance.
Would definitely book again.

The hotel, in my opinion, does not warrant a 5 star. The pool area was dark hot and not a family friendly pleasant experience, down and up some stairs around a corner, was a mission to get there. The hotel had no wow factor, walk into the entrance and reception is hard to spot behind a bollard. The breakfast room was nice, food was good and plentiful. We had room service and it was delicious.
The room 201, was nice and big, but for a 5 star wasn't impressive. There were no plugs by the side of the bed to charge phones etc. The bathroom was a terrible design, you were sat hugging the sink when you were on the toilet. The shower was awkward and the whole room just tight and unforgiving. The beds gave me a bad back, although massive, dipped and then hard, very odd. Useless coffee table, needed a dressing table with a mirror. Real lack of plugs sockets ended up drying my hair in the hall with the cupboard door open.
View was amazing, but busy road meant couldn't open windows. Would i return, not to this hotel unless there was no other choice.

We stayed here for 1 week on a B&B basis. First impressions were great and really didn't change throughout our stay. All staff were friendly and helpful too. We thought that the breakfast was to a good standard but wasn't the best we have ever had. We didn't know that omelettes were available on request, it was only toward the end of our stay that we saw a guest with one, it was never mentioned to us at all. If my memory serves correctly, my wife asked for boiled eggs and it was definite non starter (as I am typing this my wife is not here to advise me and so I may be wrong). I would argue that the hotel is not worth a 5 star rating either, as another reviewer has written. The room was a nice size with a lovely comfortable king size bed and very good pillows. A good sized walk in shower was really lovely with plenty of very hot water. The terrace was nice too when it was open, the weather was very unpredictable each day so we didn't have as much opportunity to visit it as we would have liked. Pool and jacuzzi via the spa were excellent and recommended. All in all a nice stay here, probably one of the best in St Helier.