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Ommaroo Hotel
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Reviews (439)
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145
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All reviewssea poolrecently refurbished roomsseaside hotelopposite the beachhavre des passea facing roomfamily roomevening mealcar parkhotel poolout of seasontown centreensuite bathroomplenty of storagelovely bathroomsingle roomthe bus
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4 - 9 of 439 reviews
Reviewed 3 weeks ago

Just competed a lovely 3 night break at this hotel.

We had no issues with music, plumbing or view, infact our family room was modern, clean, newly decorated and had a view of the outdoor swimming pool.

Ok the hotel is over 100 years old and does have the odd squeaky floorboard but this isn't classed as a five star hotel. Our kids all said it was their favourite hotel, albeit they don't have the years and experience of myself or the wife.

Breakfast was good and plentiful, setting us up for the day. A bus stop within 50 yards outside gave us access to the whole island. A corner shop 100 yards down the road gave the kids a treat and supplies for our outings and the beach was a stone throws away across the road. Do check out bus passes for the buses on Jersey.

We ate twice at the hotel and it was nice, flavoursome and very good value for the price. All staff we came across, including cleaners, were cheerful, helpful and kind. The pool was opened every time we requested it and towels provided.

All in all we would recomend this hotel, and can't wait to return.

Well done Ommaroo.

Stayed: May 2018, travelled with family
Thank Jamie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INS, General Manager at Ommaroo Hotel, responded to this reviewResponded 3 weeks ago

Dear Jamie,

Thank you for taking the time to post a review.
It was a pleasure to read such positive comments which I wil certainly share with the team.

Kind Regards

Ian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

The hotel has been around for nearly 100 years and is in need of considerable updating.
The staff are pleasant and helpful and the breakfast is excellent, although why they feel it necessary to play god awful music is beyond me.
The room was another matter altogether - every morning I would look out of the window to a view of the car park! My neighbours were an inconsiderate bunch with doors slamming at all hours, dogs barking, kids running up and down the corridor shouting and screaming, not to mention the creaking floorboards everywhere you went. Noise from the plumbing was appalling and the people upstairs had obviously come to Jersey for a tap dancing contest and were getting in some practice. I have never stayed in a worse room.
It is highly unlikely I will ever come to Jersey again, but if I did, I certainly wouldn’t stay here.

Stayed: May 2018, travelled solo
Thank D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INS, General Manager at Ommaroo Hotel, responded to this reviewResponded 15 May 2018

Dear DS,

Thank You for taking the time to post a review following your recent stay at The Ommaroo Hotel.

It was very pleasing to read your very positive comments regarding breakfast and the helpfulness of staff members.

I was sorry to hear that you where disturbed by noise from other guests during your stay, I'm not sure if you reported this but feel certain that the Duty Manager would have addressed the issue had they been made aware.

It is common for some guest to request a quiet room or a room with a Sea View both are happily arranged with only the latter attracting a supplement.

As you mentioned the Hotel is over 100 yrs old with many original features.

That said this week sees the completion of a refurbishment programme which has seen a total revamp of all 82 rooms and included replacing bathrooms , Carpets, soft furnishings and installing flat Screen tv's.

Thank you once again for your review, I hope that you would consider returning to the Ommaroo in the future when we would be only too happy to allocate a quieter room.



Kind Regards

Ian Stephenson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018 via mobile

Nice hotel at a great location. Staff were friendly and approachable and the room comfortable. Although this hotel has undergone refurbishment there appears to be a few issues, the plumbing seems somewhat temperamental and our shower was little more than a trickle. However the room was very clean and we slept well. Located a little outside the town centre opposite an amazing beach and seawater lido. We didn't eat at the hotel, no reason, it's just that we enjoy trying different eateries, but the restaurant looked nice. Would definitely stay again if we go back to Jersey.

Stayed: May 2018, travelled as a couple
1  Thank nickmj123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INS, General Manager at Ommaroo Hotel, responded to this reviewResponded 11 May 2018

Dear nickmj,

Thank you for taking the time to post a review following your stay.

I was delighted to read that you enjoyed your visit and that your room was comfortable.

I am sorry to hear that you had a problem with your shower and I can assure you that this has now been rectified.

Kind Regards

Ian Stephenson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018 via mobile

We stayed for a couple of nights and really enjoyed our stay. We had booked a standard room but on arrival changed to an sea view, which was lovely. Breakfast is very good Full English style and side buffet. We would stay again but sea view only. Rooms a little dated and need some TLC too.

Stayed: April 2018, travelled as a couple
1  Thank paul l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INS, General Manager at Ommaroo Hotel, responded to this reviewResponded 12 May 2018

Dear Paul,

Thank you for taking the time to post a review.

It was pleasing to read that you had an enjoyable stay.

The hotel is continuing a refurbishment programme which see all rooms improved by June of this year.

I hope that we have the pleasure of welcoming you back again in the future.

Thank You once again

Ian Stephenson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018

The weather was hot and sunny, lovely view from our room. Only downside is the busy road in front of the hotel meant that we had to keep the windows closed to keep out the traffic noise. Evening food much improved from that on our previous visit.

Room Tip: Rooms are quieter at back, but the sea view is worth the traffic noise!
  • Stayed: March 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Georgina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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