Beautiful hotel, lovely staff - so helpful & kind. Spa room was fantastic with views looking down to St Hellier town. The hotel has lots to offer, beautiful gardens, sun terrace, pool, hydropower pool etc & spa area. Mix of modern & traditional decor
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Stayed here with my parents, husband and sons was a brilliant hotel with pleasant and helpful staff . Rooms were lovely and clean . Breakfast was well organised with plenty of choice for everyone. Swimming pool and spa area very clean. Would definitely recommend
Just back from 3 days at Hotel de France and really enjoyed it. Staff were really friendly and helpful. Room very clean and had all you need for a city break hotel. Good location with a 15 mins walk into town. Swimming pool was lovely. Ate one night in the restaurant and really enjoyed it. Included breakfast was plentiful and also options for extras. Would definitely stay here again.
Firstly we must address that the exterior of the hotel is absolutely stunning, interior could do with some updating. The spa is equally as beautiful, and kept Uber clean.
Unfortunately we had some issues the first evening with some loud music coming from one of the rooms.
It was reported to reception and we were given a credit on our room which we used at the hotels restaurant.The restaurant served lovely food to a high standard however the service was slightly slow due to the busyness of the hotel.However the staff at the restaurant and throughout the hotel were fantastic throughout our stay. Special shout out to Hattie!!!
I would highly advise staying at this hotel although slightly out of the centre it’s definitely worth spending a few days here.
Pros:
-Decent location a walk away from the city centre (10mins)
-Very secluded and quiet
-Beautiful gardens and grass to relax in
-Wonderful old-fashioned and relaxed atmosphere
-Professional and friendly staff
-Amazing spa and pool
-Breakfast buffet was delicious and had a lot of choice
-Amenities were well-stocked in the room
-Great value for money, but you still pay a premium
Cons:
-Room was small and dated
-Super tacky restaurant design was straight out of 1978
Lovely looking gardens as you arrive at the hotel some 20 walk from the town centre. The reception staff were friendly and attentive as were all the staff. The main facilities include an attractive dining area spa and swimming pool. The breakfasts were good and the evening meals not included in the price were good but expensive compared to eating out in the town. Our weeks stay on the fifth floor was over £1300 for bed and breakfast. Only one small lift was available all week so there was often a wait . The room didn’t have a mini bar to keep drinks cool and the room was like an oven The fan simply recirculated hot air. The room itself was tired and needs upgrading.
