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All reviews cedar bluff cooked to order breakfast great place to stay parkside grill outback steakhouse restaurants within walking distance pool and hot tub room was clean knoxville west each morning breakfast was excellent front desk staff very nice hotel business trip staff was very friendly would stay here again enjoyed my stay
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Reviewed 17 February 2018 via mobile

Perfect location for our business with University of Tennessee - special thanks to super staff: Cheyenne, Vicki, Courtnee, Kailey, Jodasia, Austin & Ariel and Chad - we never left without a friendly ‘goodbye’ and always came back to a warm welcome - also extra treats in the lobby ranged from popcorn to oatmeal cookies to special chocolates - highly recommend

Date of stay: February 2018
Trip type: Travelled on business
Thank BoardingPass545439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded 20 February 2018

What a wonderful review! Thank you ever so much for personally recognizing the hard work of our team here at Hilton Garden Inn Knoxville West/Cedar Bluff. We believe that a warm welcome goes a long way and are thrilled that you felt so well cared for. It would be a joy to have you back to see us again!

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Reviewed 17 February 2018 via mobile

What an awesome stay, the entire staff made us feel like family!!! What ever we needed they made sure we got it. At the front desk, Chad, Mercedes, Vicki and Cheyenne. They literally spoiled us, especially with the Apple-Cranberry cookies in the afternoons. Ariel, Shondia, Mike, Kayla & Kaylee in the restaraunt& bar area, it was as if we were at an old friends home. Everyday we were greeted with smiles and warm affection. The Valet guys Austin & Chris always ready to help even if it wasn't in their "job description". Our 2 maintenance guys Yusef and Joe (I think) a little older shorter than Yusef but went above and beyond when we had an issue with our vehicle. Last but not at all least was Elizabeth/Erika our house keeper, everyday she had a smile and a kind word. We will definitely be staying with the again. I would give ALL of the staff we encountered 10 stars each. They deserve it. All of them are very good representatives for the Hilton family.
Feeling the Love,
Tamela & Rick Gates room 614/

Date of stay: February 2018
Trip type: Travelled with family
Thank Navigator756154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded 20 February 2018

Dear Tamela and Rick,
What a wonderful review! It is a joy to see that each member of our team could have such an impact and leave a lasting impression on your stay. Our greatest strength is in the quality of our team and your review is a fabulous reflection of that. Helping you feel like family is our mission with every visit! Should you find yourself back in the area, make Hilton Garden Inn Knoxville West/Cedar Bluff your first stop.

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Reviewed 31 January 2018

The best Hilton Experience hands down. The staff and quality of the rooms is above expectations. The breakfast was fresh and the staff excellent. Everything from the time I entered the door to the time I checked out was superb.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank melinda_cox37804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded 31 January 2018

Dear Melinda,
On behalf of our entire team here at the Hilton Garden Inn Knoxville West/Cedar Bluff, thank you for your heartwarming review. We are proud to hear that we could exceed your expectations and earn the distinction of being your best Hilton experience! Our goal is to excel in every aspect and your review is very gratifying. Come back and visit us again soon!

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Reviewed 11 January 2018 via mobile

This was a quick overnight stop as we were passing through Knoxville. We arrived fairly late but the staff was professional and friendly. The room was nice but nothing out of the ordinary. Breakfast was very good, lots of choices, and the couple staffing the dining area was so nice, friendly, helpful and appreciative of your business. Would definitely stay again!

Date of stay: December 2017
Trip type: Travelled with family
Thank DebS1353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded 11 January 2018

Thank you for stopping by! We are happy to read that you had a pleasant stay and are particularly glad that our friendly spirit stood out. We love the opportunity to get our guests' mornings off to a great start at breakfast! Come back and see us soon here at the Hilton Garden Inn Knoxville West/Cedar Bluff.

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Reviewed 9 January 2018

This was a quick overnight trip. The staff was friendly and the hotel had everything we needed. Although we did not use the additional facilities, they all looked like they were well maintained. The indoor pool was out of service at the time, but the staff made us aware upon check in.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank U3816UStimothys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded 9 January 2018

Thank you for stopping by! Our team is happy to know that we could provide you with just the accommodations you needed for your overnight. We are glad that you noted our service as a highlight and we hope you felt well cared for. Should your travels bring you back to town, come by and see us.

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