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All reviews room was clean waffles hot breakfast quiet area breakfast was excellent good nights sleep sausage first floor staff was friendly great room enjoyed my stay free breakfast interstate bedding elevator odor dog
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Reviewed 27 April 2020 via mobile

Very friendly staff. Have stayed better places but have stayed at way worse places too. Would return if same type visit to area presents itself again. Had breakfast but I did not go see what was offered.

Date of stay: April 2020
Trip type: Travelled solo
Thank charkeyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager, General Manager at Clarion Inn Cleveland TN, responded to this reviewResponded 27 April 2020

Hello Charkey,

Thanks for the stay and the positive feedback.
We are continuously raising our benchmark.
You can expect an amazing stay next time.
Visit us again soon.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2020 via mobile

If your looking for a bargain motel that's clean and in fairly good shape, this place works.
The room was clean, had newer beds and bedding, a fridge and free breakfast. The bathroom needed some work but for the price it was fine!

Date of stay: March 2020
Trip type: Travelled with family
Thank davidevanjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager, General Manager at Clarion Inn Cleveland TN, responded to this reviewResponded 17 March 2020

Dear David Evan Jones,

Thank you very much for staying at our hotel and giving us the positive feedback.
Nice to note your appreciation about the stay, staff service and the breakfast.
It is very much encouraging to receive such an accolade from our guests.
We are privileged to have guests like you and look forward to your next visit.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2020

I have stayed in this location as a stopover for my trips for several years and have never really had a problem. The past two times, I have noticed definite deficiencies in cleanliness. This past time was the worst. We noticed black in the tile grout of the bathroom as well as a musty smell. The beds were uncomfortable. On the plus side, the staff is friendly and the service is good. The place just needs an overhaul.

Room tip: Hire a new cleaning staff and put some quality control requirements on them.
Date of stay: February 2020
Review collected in partnership with this hotel
Thank pastorlarry444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager, General Manager at Clarion Inn Cleveland TN, responded to this reviewResponded 13 March 2020

Hello Guest,

Thanks for choosing the Clarion Inn Cleveland TN.
Appreciate your feedback and telling us what you liked and also the areas where we can improve.
We shall work further to improve the amenities and hospitality based on your observations.
Hope to welcome you again soon,

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2020

I have stayed here several times and this time I noticed the outside was run down and the heat in my room did not work so i was moved to another room and the heat had issues there too. The cable would not work in my first room either with no assistance from the front desk

Date of stay: January 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank TRISH B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clarioninncleveland, Hotel Manager at Clarion Inn Cleveland TN, responded to this reviewResponded 14 February 2020

Dear Trish,

Thanks for your comments.
I’m sorry that several issues combined to make your stay less than desirable.
Our sincere apologies.
We take real pride in offering the best possible guest experience, and I understand that we let you down.
You can be sure we’ll do better for you next time.
Nothing means more to us than providing a pleasant guest experience.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2020

Clean and comfortable room. Desk staff friendly and helpful. Nice location close to interstate. Price for room reasonable. Requested first floor room which was not a problem getting. Breakfast offerings fairly uniform.

Date of stay: January 2020
Review collected in partnership with this hotel
2  Thank 5miko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clarioninncleveland, Hotel Manager at Clarion Inn Cleveland TN, responded to this reviewResponded 13 February 2020

Hello Guest,

Thanks for your stay at the Clarion Inn Cleveland TN.
We are delighted to see your feedback.
Your appreciation is very much encouraging.
Our team will offer yet another awesome hospitality next time.
Looking forward to your next visit.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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