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All reviews enigma restaurant caravan tour railroad tracks hotel is centrally located buffet breakfast bus tour within easy walking distance downtown area bathroom door restaurants and bars corner room south dakota fresh fruit black hills oatmeal stayed two nights comfortable beds
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Reviewed 3 June 2017

We stayed at the Rushmore Hotel for 2 nights as members of a tour group going to Mt. Rushmore and Yellowstone. We were given a room on the VIP floor, which was really nice. The bed was the most comfortable hotel bed that we have slept on. The staff was helpful and efficient and the bar was good. The breakfast buffet was a little hectic with 3 different tour groups coming at about the same time. The buffet food was the usual stuff, nothing exceptional. I would definitely recommend this hotel.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank MandM1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2017

On recent tour with nice walking to local restaurants but room had only one rickety desk chair for two guests. Another suggestion is to relocate the one computer available for printing boarding passes from the middle of the lobby to a more private location.

Room tip: Ask for a room with more than one chair if more than one guest.
Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank JRTWC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2017 via mobile

Very busy hotel. Caters to bus tours. Rooms are clean. Friendly staff. Located in the center of Rapid City. Breakfast is included, not done well.
Needs improvement. They have a nice selection but it's one big mess. A good place to stay when in Rapid City.

Date of stay: May 2017
Trip type: Travelled as a couple
Thank donroquefort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimRush, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded 2 June 2017

I apologize that our complimentary breakfast buffet was not to your liking. I hope you shared your concerns with our restaurant or front desk staff during your stay because the only way we can correct or improve something is when we are notified of issues. Our breakfast buffet is very popular with guests and locals, so we need to continue providing a quality product.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2017

This place is a dump. Crazy partying outside, I've stayed at airports that we're quieter. And I think it's a little past updating. With the price of the room I hadn't expected drag racing outside my window. There's just nothing nice to say about this place.

Room tip: Don't stay here
Date of stay: May 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Janedoe41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimRush, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded 2 June 2017

We love it when the competition stays with us! It always brings out the best in products and the worst in human nature. We’re trying our best to continually meet or exceed our guest's needs. We’re sorry we disappointed you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2017

On a tour with Globus.
Hotel is under some construction, but over all, very nice facility.
Clean comfortable rooms. Adequate dining. Great front desk staff. Love the quiet clean atmosphere. Love the free Wifi that I am using to write this review.
Absolutely nothing bad to say.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Allan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarimRush, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded 2 June 2017

Thank you for taking the time to tell others about your experience. I apologize for any inconvenience the construction may have caused. We are currently updating our lobby bathrooms and the former gift shop area to expand the 445 Lounge. We just recently completed a major upgrade on our WiFi system to keep up with our growing clientele and their need for high speed internet, so I'm glad you noticed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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