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“Rude Staff, Not Close on Wait”

Low country Backyard
Ranked #20 of 393 Restaurants in Hilton Head
Certificate of Excellence
Price range: US$4 - US$23
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Local cuisine, Special Occasion Dining, Child-friendly
Dining options: After-hours, Dinner, Lunch, Breakfast, Delivery, Takeout
Description: Authentic Lowcountry Style Cuisine prepared the way it used to be. All homemade, delicious Crab Cakes, Fried Green Tomato BLT's, Banana pudding, Seafood, Soups, Salads and sandwiches, just to name a few. Fresh desserts and cakes prepared daily. Dine inside, or outside in a classic, Lowcountry Backyard garden complete with porch swing and flickering lamps. Relax and share food, stories and advice with each other. Definitely, make yourself at home. Welcome!
Reviewed 31 May 2018 via mobile

Quoted us 40-60 minutes. Two hours later we weren't seated and the hostess seemed to think our frustration was misguided.

Have as good a restaurant as you want. Just come kinda close on your wait time. Not that hard.

I sought out a manager. She too apparently believed I was wrong for thinking 2 hours was too long on a 40 minute quote. Even given a chance to make it better the doubled down. There are better meals on Hilton Head.

2  Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LowcountryBackyard, Owner at Low country Backyard, responded to this reviewResponded 31 May 2018

Sorry that we did not get your wait time accurately. Our manager explained your situation to me. We always try our best to give an accurate wait time. To do that, we have to estimate how long we anticiapate other diners may stay at a table during a meal. They dont always do that according to our plans unfortunately. When we have a large party such as yours and you dont want to split up into smaller groups to be seated quicker, we have no choice but to wait on the larger tables that will accommodate your group size to become available in order to seat you. We cannot ask guests to leave if our wait time runs over. That would really cause some unhappy diners. This is what happened with your group and we apologize. If you contact me, I will hold a table for you to try us again. Thank you. Dave.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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113 - 117 of 3,056 reviews

Reviewed 29 May 2018 via mobile

Party of five tried but with fried green tomatoes pretty good. Bischick not seasoned well but biscuits were good. Mac and cheese good. Had meatloaf sandwich. Meatloaf also lacking season and seemed bland. Skipped desert just didn’t want continued disappointment. Had high expectations but food fell short of what we ready on reviews. The best cooks must have been off today. Service was better than the food except for food runner. We sat outside and the atmosphere was nice.

Thank VacaNate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

We picked this one night based on reviews and we were not disappointed with our meal. We had a short wait when we arrived without a reservation. The only negative was the bar staff was not helpful or particularly friendly. We stood at the bar trying to order drinks for 10 minutes and were ignored. When we finally got to order from a sullen bartender the drinks were made well and we waited for our table.

We sat outside and even with a torrential downpour had a great time. Everyone scooted their tables away from the edge of the large tent structure to avoid getting super wet and waited out the rain. The staff kept going the whole time making sure everyone was okay while getting wet themselves but always positive.

Our server was fantastic. Wish I remember his name- he was friendly, enthusiastic, helpful and attentive. Opposite of the bartenders and turned our impression around.

The food sealed the deal. Unique, well prepared and super tasty. We all enjoyed our meals and had a great dining experience.

Hopefully the bartenders were just having an off night because all the other staff were great. Will definitely will give another try on a future visit

Thank SetteNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2018

When we first arrived was not sure if I was at a restaurant or a backyard BBQ. But that is the charm of this place. I had the meatloaf which was great except for the small portion. Would go back though as it is what they call great home cooking

    • Value
    • Service
    • Food
1  Thank Edward G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2018 via mobile

Our first visit to Low Country Backyard and the second will be soon. There are a lot of good restaurants in the area. Once in a while we get to experience the exceptional. Where the flavors of the menu items come together in a way that makes you want to savor it and share it with your guests. Low Country Backyard is that kind of place. There were 5 of us in our party. We each had something different (shrimp burger with baked Mac and cheese, Blackened amberjack with mushrooms in sherry sauce
Gouda/cheddar cheese and Grilled Shrimp over gets, Shrimp and wild mushroom cobbler, Shrimp BLT salad with fried green tomatoes, Tomato sandwich with flatbread) and we were each saying “you have to try this !” The peanut butter pie was awesome. The key lime pie was very good as was the banana pudding. The setting was casual, comfortable, and welcoming. We sat outside to take in the live music while we ate (music is 6 to 9 pm). We loved it. The taste of the Low Country shines here. You have to try it.

2  Thank CuriousTraveler5050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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