We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible Customer Service”

No photo provided
Got a photo?
Add it.
Chahal Sweet Centre
Ranked #288 of 403 Restaurants in Hounslow
Restaurant details
Reviewed 29 June 2018 via mobile

The staff is very rude. I believe they are more interested to serve customers who place big orders. If you go there to buy few items, they will never treat you properly. You will feel like you have made a mistake by going. I liked their samosa's but being they will always crib and will always tell you to bring exact change if you want to buy lesser quantity. Even if you buy larger quality they will avoid to take card payment and will make silly excuses. So I've decided not to go to this place or recommend anyone to go there.

My personal feelings is even shopkeepers in India does not behave like the Chahal staff does.

Thank bhandarichandan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (19)
Traveller rating
Traveller type
Time of year
Language

2 - 6 of 19 reviews

Reviewed 27 April 2018 via mobile

One of the worst places I’ve ever been to in terms of service. The food is to the quality. However, if you expect a smile and basic service, you might (or you WILL) end up with a frown. The staff is extremely unfriendly and unwelcoming to say the least. It made us feel like unwanted guests. You’re better off with a takeaway than dine at Chahal’s. Avoid at all costs. You are better off sleeping on an empty stomach rather than seeing miserable faces while serving you.

1  Thank AkshayR272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2018 via mobile

Came here for a quick takeaway lunch. Walked in and there were already 5 people waiting but we figured that would be a good thing if it's busy.
Turns out the staff couldn't be bothered and looked like they'd rather be anywhere else but there. The young boy who was one of the two servers couldn't be bothered to do anything and seem to have a mood for anything he had to do.
Eventually a lady came and asked our order, and barely listened before turning around and taking her time with everything. After 25 minutes waiting for papri chaat (where all the components are ready and you just have to put them in a box), we asked her how long and she just laughed and told us 5 more minutes.
We got our chaat and then the boy tried to charge us a higher price! The menu said 2.95 and yet he was trying to charge us 3.50???
Came out, sat in the car and opened the chaat. No Chana. No chutney. Stale papri. Don't usually leave reviews but I didn't want anyone else to think they should come here. Had to get a McDonald's after because of it. Never again.

1  Thank Nadiyah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018

We go here when we are in London the aweets and all other food is very good the gentleman who runs the shop is very helpfull and this is not an expensive resturant.

Thank Eric037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2017 via mobile

Still good food in a horrible surrounding served by someone who's too busy to give you attention.

Now that's the authentic punjabi experience!

Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Chahal Sweet Centre also viewed

Hounslow, Greater London
Hounslow, Greater London
 
Hounslow, Greater London
Isleworth, Hounslow
 
Isleworth, Hounslow
 

Been to Chahal Sweet Centre? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing