We regularly ski at Timberline and this was our normal place to stay for a night or two almost every weekend. The manager/owner was courteous and accommodating. That was then this is now, Whoever is running it or managing now is just the opposite. She does not take late check ins past her bed time. She is less than courteous on the phone and she is what I would consider rude. She has not right to be in customer service! We miss the previous manager and do not want to go back until a new person works at the front desk or answers the phone. We have tried several times and each time is the same........DISAPPOINTED! REALLY hope things change so that we may stay at this convenient location again~~!

The man at the check-in desk was extremely friendly and helpful and took the time to show us to our room, how to use the TV, and to tell us about all the various attractions in the area.

The room was good value. It was quite large, the bed was big and comfy, it was very clean, with a microwave and coffee maker. The TV had hundreds of channels. We paid pretty much what we have paid for rooms in hostel dorms so we were pleased with the value for money.

It is a short drive (about 15 mins) to Mt Hood and all the sno-parks.

My only complaints: so many hotels put the heater under the window, which means that the heat gets lost more easily. There was a little noise from the highway but it wasn't that loud at all.

All in all, a very positive experience, good value - we were happy!

i had booked a cheaper room w/o microwave and fridge but was upgraded since there were vacancies the night i stayed there.
the room was totally wood-panelled and looked rustic. it was generally clean. there was a sink in the bathroom but no place to put a toilety bag down. the 2 stools at a countertop were higher than the countertop so there was really no place to sit. it was awkward to view the wall- mounted tv from the bed- there was no chair in the room to sit in. no ice machine.
as others have mentioned, there's a lot of highway noise during the daytime. i was able to sleep using earplugs.
i'd say the main reason to stay here is the price vs. paying huge resort prices at better hotels on mt. hood.