We booked two suites and upon check-in they had zero view. The view was other hotel rooms 20 feet away. Given it was the Amex FHR program I am really surprised they would allocate such terrible rooms. As it turns out, very few rooms actually have a view of the river because of how the hotel is designed so I have no idea why they call it RiverPlace. The room safe was not working and it took multiple days and multiple requests to have it repaired. There was a buzzing/resonating sound on and off in the room. The second room had issues as well. Housekeeping failed to clean the room on one of days. During breakfast they were doing renovations and were making a huge amount of noise that you could not talk over. It does not make for a very good experience. Why not do renovations between meal services or after hours? Overall, we were exceedingly disappointed with our stay given how the hotel was pitched and the price.

All aspects of our visit exceeded expectations - starting with arrival assistance for our family from the front desk and concierge, room service, and the beautiful location on the river. The restaurant for breakfast was very good and a good value for the price.

stayed here for the authentic portland, craftsman vibes. felt like laid back luxury. booked the condo/suite it had a full kitchen which is great for families no pool but we were there for thanksgiving so we didn’t miss it. great location with cute restraints and coffee shops next door and a beautiful view. the staff are all super friendly and extremely helpful. only bad thing was that the heater doesn’t go very high unless you call the front desk and request what they call “vip heater access” that’s silly especially in oregon i the fall and winter. still it was a great stay :)