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carmelperez
Pasco, Washington

Horrible / Disgusting

1.0 of 5 bubblesReviewed 12 Jul 2020via mobile
Place is a dump. Shower rod falling off the wall. Bobby Pin in the bed that wasn’t ours. Dirrty towels. Was told later it’s a hot spot for drug activity. I highly recommend you stay away from this place.
Date of stay: July 2020
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviewed 8 July 2020 via mobile

I was promised hot tub, sauna, pool and free breakfast in the morning and was told after paying, those are not available. The good point was location and marva in the office however, both dominos said the econo lodge was out of their area so I was ping ponged between 2 dominos. My daughter is 8 years old and I didn’t want her to walk on the floors, take a shower or lay under the sheets and here is why! I took video and pictures. 1. Wood floors so dirty that I had black feet! Had to rewash the bottoms of my feet just to lay on the bed. 2. Black feet prints all over the wall! This is clean? 3. Freezer so packed of nasty ice that you can’t put anything in there and past food stuck on the bottom. 4. The rim of the toilet paper roll is out of the wall and sharp corner hanging out. 5. Something yucky ( dare I say poop) that was on the wall right above the toilet paper roll. 7. The curtain rod was broken and had to leave that side closed entire time. 8. The smell was a mixture of dirty socks and smoking even though it’s a non smoking room. I felt like I was going to have asthma attack 9. A man smoking pot right near the office and customer walkway. He was in his car but with arm out and windows down. Nothing was said to him to move away from the office and my daughter and I had no choice to walk by him because we were on 3rd floor and needed the elevator located on the other side of him. If it wasn’t for the fact that I had driven so far with my 8 year old I would have asked for another room. I was given excuses for all the items listed here. This is not family friendly and in No Way are the rooms clean especially with all the covid concerns. I have video of the foot prints on the wall and the freezer condition however, unable to load video here.

Date of stay: July 2020
Trip type: Travelled with family
Thank Q3235VLanneg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2020

Its hard to really tell but this is how dirty floors where at our hotel lastnight. Econo Lodge on Sandy blvd is HORRIBLE. I tried talking to manager and she was No help
Oh yea this was after i had taken a shower

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank deannetted2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EconoLodgePdx, Manager at Econo Lodge Portland Airport, responded to this reviewResponded 8 March 2020

I am so sorry. I did try to help you. We do not offer refunds but there are other things that we can do for a but you cut me off and said you would talk to Choice

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Reviewed 8 February 2020

I booked my reservation using a Choice Privileges email offering holiday bonus points. My reservation was confirmed by Choice Hotels.

I arrived at the Econolodge on and was first told that I had no reservation. Then I was told the reservation was for a different date. I showed the receptionist my confirmation from Choice Hotels and she then stated that they had been unable to charge my credit card, so the reservation did not go through. I had them run my credit card again and settled in for the night.

The next morning, they told me my credit card still had not gone through, so they ran it again. In the end, they charged me a higher rate than I booked and refused the bonus points. In addition, they cancelled the online reservation I made on the same day I checked in so they could charge the higher rate.

Also, there was remodeling going on and the heater blew dust and grit throughout the room. Bottom line: Avoid! Go down the street to Quality Suites.

Date of stay: December 2019
Trip type: Travelled as a couple
2  Thank Dtlusty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2020

I saw the pictures on their offical website. But when I arrived I was pleasantly suprised. The outside had new siding and the colors were changed on the building. When I went to check in I was told that the whole building was renovated but the new pictures are not posted on their website yet. When I got to the room I found a brand new floor, a mircowave and refigerator and a large flat screen television with over 100 channels of television. That is more channels than any other hotel I have ever stayed at. The Econolodge Portland Airport is directly across the street from the MAX lite rail stop. It goes to the airport and meets with other rail cars to cove of Portland and surrounding areas. The Econolodge Portland Airport will be my place to stay the next time I come to Portland

Room tip: Try a private whirlpool room
Date of stay: January 2020
    • Cleanliness
    • Service
Thank sundeviltempe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EconoLodgePdx, Manager at Econo Lodge Portland Airport, responded to this reviewResponded 6 February 2020

Thank you kindly for your review! We are excited about our renovation and hope to serve you again very soon at the Econolodge Portland Airport!

Have a wonderful day!

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Reviewed 20 January 2020

I booked this hotel specifically because it has a whirlpool and sauna but when I arrived it was closed. The hot tub was out of service but the sauna still worked although they wouldn't let me use it.

Disappointing but not unexpected from an econolodge.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank ryanbP6521GL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EconoLodgePdx, Manager at Econo Lodge Portland Airport, responded to this reviewResponded 6 February 2020

Hello Ryan, We did notify you that our spa was out for maintenance and we also have a large sign posted at the hotel stating such. It is certainly up now and ready to use. The day it was down was the day you happened to come in. Prior to that it hasn't been down for a very long time but we have to conduct routine maintenance.

Thank you and we hope to serve you again at the Econolodge Portland Airport some day!

Have a wonderful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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