We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Joni K
Jerome, Idaho

Really Great Location; Good Rate for Business Stay

3.0 of 5 bubblesReviewed 21 Jul 2019
This was a 2-block walk from the convention center and a 4-block walk from the Lloyd Center mall, so it was extremely convenient. Yes, the property is older and could really benefit from some sprucing up and a decor update. The price was better than average for the location, and had amenities such as a (large) heated swimming pool and a hot breakfast. Addressing another reviewer's comments about the breakfast guy, yeah, he could do with an attitude change but he made the best scrambled eggs ever. You really do get what you pay for here and that was primarily the location. Beds were comfortable and the fridge was a good size; plus, it was nice to have a microwave and a coffee maker, as well as a computer station in the lobby. If I liked Portland and returned, I would stay here again.
Date of stay: July 2019
Room Tip: Get a room on a higher floor so there's no one above you.
Trip type: Travelled on business
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this review
Responded 23 Jul 2019
Hi Joni, Thank you for your review and for taking the time to let us know what you liked about your stay and what you did not. Your feedback helps us improve and deliver a superior experience to you and other guests in the future. We do, as you rightly point out, occupy an older building, but we feel this adds to our charm. However, we will also explore the feasibility of having some updates to the property soon. We are glad to read that the location, pricing, amenities and the scrambled eggs were to your liking, and we regret the aspects of your stay that failed to meet your expectations. Please know that your feedback will be put to good use for the betterment of our services. We are happy to know that we remain your hotel of choice for your next trip to Portland, and we look forward to hosting you again and restoring your faith in our hotel and hospitality.

Best Regards,
Quality Inn Portland
Customer Care Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
HK$854
Earn rewards on eligible stays
  • Booking.com
    HK$773
  • Agoda.com
    HK$854
  • Official Site
    HK$854
1.8 km from Quality Inn Downtown Convention Center
Free Wifi
Room service
HK$1,051
  • Hotels.com
    HK$1,051
  • Trip.com
    HK$1,023
  • Agoda.com
    HK$1,050
1.5 km from Quality Inn Downtown Convention Center
Free Wifi
Pool
HK$1,078
Earn rewards on eligible stays
  • Booking.com
    HK$1,078
  • Agoda.com
    HK$1,077
  • Expedia
    HK$1,078
1.7 km from Quality Inn Downtown Convention Center
Free Wifi
Restaurant
HK$1,043
Earn rewards on eligible stays
  • Booking.com
    HK$1,043
  • Trip.com
    HK$943
  • Agoda.com
    HK$1,042
7.4 km from Quality Inn Downtown Convention Center
Free Wifi
Restaurant
HK$985
Earn rewards on eligible stays
  • Booking.com
    HK$985
  • Agoda.com
    HK$984
  • Vio.com
    HK$984
2.4 km from Quality Inn Downtown Convention Center
Free Wifi
Pool
HK$1,159
Earn rewards on eligible stays
  • Booking.com
    HK$1,158
  • Agoda.com
    HK$1,158
  • Expedia
    HK$1,159
0.2 km from Quality Inn Downtown Convention Center
Free Wifi
Restaurant
HK$1,011
Fully refundable
No prepayment needed
  • Hotels.com
    HK$1,117
  • Trip.com
    HK$649
  • Agoda.com
    HK$1,116
2.0 km from Quality Inn Downtown Convention Center
Free Wifi
Pets Allowed
HK$900
HK$753
Fully refundable
No prepayment needed
Earn rewards on eligible stays
  • Booking.com
    HK$753
  • Agoda.com
    HK$753
  • Official Site
    HK$886
2.4 km from Quality Inn Downtown Convention Center
Free Wifi
Restaurant
HK$1,081
Fully refundable
Earn rewards on eligible stays
  • Booking.com
    HK$978
  • Agoda.com
    HK$1,080
  • Official Site
    HK$972
2.2 km from Quality Inn Downtown Convention Center
Free Wifi
Room service
HK$806
HK$711
Earn rewards on eligible stays
  • Booking.com
    HK$730
  • Agoda.com
    HK$806
  • Expedia
    HK$711
2.5 km from Quality Inn Downtown Convention Center
Free Wifi
Restaurant
View more hotels in Portland
Reviews (339)
Filter reviews
339 results
Traveller rating
38
82
108
50
61
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
38
82
108
50
61
See what travellers are saying:
Selected filters
Filter
Updating list...
19 - 24 of 339 reviews
Reviewed 22 July 2019

I chose this hotel because it was an affordable option that was near the train station. I paid a bit more over the nearby Super 8, thinking I would have a more comfortable stay. What I got was a Super 8 room at Quality Inn prices.

The very first thing I noticed was the entrance to the elevator. I had to use it since I needed to get my bicycle to the room. The only ground floor entrance was in the parking garage. I am a 6'1", 185 lb male and felt uncomfortable using that entrance. There needs to be a an a lobby or outside entrance to the elevator.

The hallway to my room was dank and looked like it was painted by the owners 12 year old kids. Paint was chipped and sloppily applied.

My room became extremely noisy, the neighbors were screaming and slamming into the walls. I really thought someone was being assaulted I would call the front desk, the desk would call up to their room and they would quiet down only to start making more noise later. I may have also had other neighbors slamming into walls as the noise continued through the night. I asked to be moved but was never accommodated.

As another reviewer mentioned, the breakfast man was far from friendly which would have been deal had the rest of my stay been fine but it was just the icing on the cake.

About the only thing this place has going for it is it is clean, near Amtrak and near public transit.

Management,

Save your boiler plate apologies and make a commitment to clean up your act.

Date of stay: July 2019
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank spinnaker15136
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 28 July 2019

Dear guest, We are very sorry to hear that you were so disappointed with your stay at our hotel. It certainly does not sound as if you had the experience that we strive to provide for our guests, and we apologize for the shortcomings that you encountered during your visit. This is not the type of experience that we want for our guests. We are very sorry that you faced so many issues and regret that our staff was not proactive in shifting you to another room to ensure you had a good stay. We have also noted your feedback about the breakfast service and will share your comment with the concerned team to improve the service with proper training. Please know that we take guest feedback very seriously and that we will endeavor to make several improvements for the satisfaction of our future guests. Thank you for your review and for making us aware of these problems. We really appreciate it.
Best Regards,
Quality Inn Portland
Customer Care Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2019

Very comfortable bed. Bathroom could be assessed better. My drain would be clog from the loose stopper falling when the water would run to pressure the shower head. Bathroom door could have been wiped.

Room tip: Note for fridge how strong it is. It froze my drinks lol
Date of stay: July 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank misanche21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 17 July 2019

Dear guest, Thank you for choosing to stay with us and taking the time to review your experience at our property. We are glad to read that you found the bed extremely comfortable and we hope you had a pleasant stay. We have also noted your feedback about the bathroom, and we will use your suggestions for making further improvements to the property. We hope this aspect of your stay did not inconvenience you much, and we would love to host you again when you next revisit the area.
Best Regards,
Quality Inn Portland
Customer Care Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2019

The breakfast guy needs to be more friendly! I’ve never met any hotel staff that was rude like he was. Maybe he should just do something else for the hotel. Please note: this wasn’t a one time deal, I’ve stayed there many nights and had breakfast each time.

Date of stay: July 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank Hanz2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 17 July 2019

Dear guest, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.


Best Regards,
Quality Inn Portland
Customer Care Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2019

I’ll start by saying that the staff is friendly and accommodating, and that their pricing is reasonable. It’s also in a fairly accessible area, with food options, pharmacy, etc.

That said, the property itself leads a lot to be desired. While my room was clean, the paint and trim was showing it’s signs of age with chipping. The initial room I was in had a broken metal door latch, which I didn’t feel comfortable with, and asked for a new room. There’s no safe for your valuables, so you would be leaving valuables in the room at your own risk. The tv was also acting up, with not being actually able to control the volume on my tv or on the console itself.

The walls are a bit thin, so if your neighbors talk on the louder side, you will definitely hear it.

Finally, there was some kind of weird issue at checkin with my credit card, and somehow there was a hold equivalent to my entire stay’s cost vs. the stay’s cost and + $150 as advertised at checkin (i.e. $770 held on my card vs. $535). While a minor inconvenience to some, it can be a major inconvenience to others.

If you are traveling on a budget and will not be spending a great deal of time in your room, then this is a viable option. If you have a bit of wiggle room on costs, I would look at other options.

Date of stay: June 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank Cruiser51763775565
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 8 July 2019

Hi Casey, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.


Best Regards,
Quality Inn Portland
Customer Care Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2019 via mobile

Very friendly and helpful staff. Professional yet friendly, took care of any questions or requests we had promptly and courteously.
Accommodations were clean and adequate, but nothing special. Good value for the money.

Date of stay: June 2019
Trip type: Travelled with friends
Thank jasperspoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 8 July 2019

Dear guest, Hi there, we're delighted to see that you enjoyed your stay at our home away from home. From comfortable rooms to hospitality it sounds like we were the perfect fit for you. Thank you for your complimentary words, we look forward to welcoming you back again soon next time you visit Portland. Thank you so much:)

Best Regards,
Quality Inn Portland
Customer Care Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews
<