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misanche21
Honolulu, Hawaii

Great for spending the night. What you'd expect for the rate.

4.0 of 5 bubblesReviewed 15 Jul 2019
Very comfortable bed. Bathroom could be assessed better. My drain would be clog from the loose stopper falling when the water would run to pressure the shower head. Bathroom door could have been wiped.
Date of stay: July 2019
Room Tip: Note for fridge how strong it is. It froze my drinks lol
Trip type: Travelled on business
Review collected in partnership with this hotel
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GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this review
Responded 17 Jul 2019
Dear guest, Thank you for choosing to stay with us and taking the time to review your experience at our property. We are glad to read that you found the bed extremely comfortable and we hope you had a pleasant stay. We have also noted your feedback about the bathroom, and we will use your suggestions for making further improvements to the property. We hope this aspect of your stay did not inconvenience you much, and we would love to host you again when you next revisit the area.
Best Regards,
Quality Inn Portland
Customer Care Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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21 - 26 of 339 reviews
Reviewed 9 July 2019

The breakfast guy needs to be more friendly! I’ve never met any hotel staff that was rude like he was. Maybe he should just do something else for the hotel. Please note: this wasn’t a one time deal, I’ve stayed there many nights and had breakfast each time.

Date of stay: July 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank Hanz2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 17 July 2019

Dear guest, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.


Best Regards,
Quality Inn Portland
Customer Care Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2019

I’ll start by saying that the staff is friendly and accommodating, and that their pricing is reasonable. It’s also in a fairly accessible area, with food options, pharmacy, etc.

That said, the property itself leads a lot to be desired. While my room was clean, the paint and trim was showing it’s signs of age with chipping. The initial room I was in had a broken metal door latch, which I didn’t feel comfortable with, and asked for a new room. There’s no safe for your valuables, so you would be leaving valuables in the room at your own risk. The tv was also acting up, with not being actually able to control the volume on my tv or on the console itself.

The walls are a bit thin, so if your neighbors talk on the louder side, you will definitely hear it.

Finally, there was some kind of weird issue at checkin with my credit card, and somehow there was a hold equivalent to my entire stay’s cost vs. the stay’s cost and + $150 as advertised at checkin (i.e. $770 held on my card vs. $535). While a minor inconvenience to some, it can be a major inconvenience to others.

If you are traveling on a budget and will not be spending a great deal of time in your room, then this is a viable option. If you have a bit of wiggle room on costs, I would look at other options.

Date of stay: June 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank Cruiser51763775565
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 8 July 2019

Hi Casey, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.


Best Regards,
Quality Inn Portland
Customer Care Team

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Reviewed 26 June 2019 via mobile

Very friendly and helpful staff. Professional yet friendly, took care of any questions or requests we had promptly and courteously.
Accommodations were clean and adequate, but nothing special. Good value for the money.

Date of stay: June 2019
Trip type: Travelled with friends
Thank jasperspoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 8 July 2019

Dear guest, Hi there, we're delighted to see that you enjoyed your stay at our home away from home. From comfortable rooms to hospitality it sounds like we were the perfect fit for you. Thank you for your complimentary words, we look forward to welcoming you back again soon next time you visit Portland. Thank you so much:)

Best Regards,
Quality Inn Portland
Customer Care Team

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Reviewed 24 June 2019

I stayed here for a conference in the Hilton Double Tree. This hotel was about 5 blocks away and saved over $100 for the night. The room was very clean, comfortable, and safe. There was a small fridge, microwave, and 4-cup coffee maker.The first floor can be reached via 1/2 flight of stairs or elevator off of the parking garage. Parking is free. Hotel staff was friendly and helpful. We arrived after 11pm and had no problems getting checked in. There are many restaurants in the area and this hotel is in a great location for food and shopping. Our room was near the main road and we had no problems with noise. We had a great night's sleep here. There were wet paint signs in the hallway so it appears they are putting effort into upkeep. The room looked exactly like the available pictures. the only thing I didn't like were the big dark green room doors (another color would be an improvement) - they made the rooms look cheap. All in all, this was a good choice and I wouldn't hesitate to stay again.

Date of stay: June 2019
2  Thank cunoregon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 26 June 2019

It is always wonderful to be considered a little gem, and we appreciate your feedback, thank you! We really appreciate the time that you've taken to leave such a detailed review of your stay with us. Thank you very much, it's great to hear that so many aspects of your stay pleased you so much, and the information that you've provided will be very useful for travelers who are considering staying with us. We would sincerely love to welcome you back again in the future, and we hope that you'll return to Portland very soon!

Best Regards,
Quality Inn Portland
Customer Care Team

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Reviewed 24 June 2019

My daughter lives very close so this has been our go-to hotel whenever visiting. Always super clean and friendly and you really can't go wrong with the free breakfast. Great location to Moda and transportation. Beautiful walk on the bridge over to the west side for weekend market.

Date of stay: June 2019
Trip type: Travelled with family
2  Thank Fran T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestXperienceTeam, Guest Relations Manager at Quality Inn Downtown Convention Center, responded to this reviewResponded 26 June 2019

Dear Fran, an incredible stay often starts with a seamless check-in, comfortable stay, and a good breakfast and we're glad to know we achieved that for you. It's an honor to be your go-to hotel moving forward, and we can't wait to keep providing you with incredible accommodations! See you next time!

Best Regards,
Quality Inn Portland
Customer Care Team

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