When I checked in, the host told me I had to make a $100.00 room deposit fee which they would delete if the room was in good condition. I am a 83 year old Grandfather taking my two granddaughters to see the sites in Portland where I grew up. We left the room in pristine condition, but they will not give my deposit back. DO NOT LET THEM THROW A $100.00 ROOM DAMAGE CHARGE ON YOUR BILL!

So my account Google account was used to book rooms here and as soon as I saw charges to my account, I called this motel. I told them I didn't make these reservations and he refused to refund the charges because a third party app was used. I contacted the third part app and They informed me that the management team said they would reverse the charges. Later that night, I received an email saying that they were not refunding the 150.00 because I no showed on the reserved dates without canceling. I am at a complete loss. Cancel reservations someone else made and I did not know about until my card was charged. What really kills me about it all is the fact that I had just borrowed the money taken out of my account from my boss. Money borrowed so I could take my infant daughter to see a specialist that is located 5 hours from where I live. I barely made it back with the gas money I had left. I has to take out a payday loan since thet refuses to reverse charges. I have worked for motels before and I know that reversing the charges for these nights was more than doable. Especially when the motel canceled the reservations themselves after nobody showed and rented the rooms out to other guests. It just feels horrible.

This little motel is immaculately clean and quiet. Everything, even the parking lot, was spotless. Efficient check-in. Our room was updated decor. Nice proximity to airport. Everything in room in working order. We were blown away by cleanliness and updated decor. Cleaner than other way more expensive places we have stayed.