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Jennette A
Olympia, Washington

Pretty ok

3.0 of 5 bubblesReviewed 8 Feb 2020via mobile
Hotel is undergoing some renovations, but it's not bad. Friendly service. Shower water pressure was a little on the light side. Basic breakfast but it did have 2 types of waffles, there wasn't as much of a selection of beverages (teas, creamers, etc...) The gym is small and basic, and could use maybe a little more ventilation, like an extra fan, but it could also use some sanitizing wipes for the equipment and the hand sanitizer pump wasnt working.
Date of stay: February 2020
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pdxcomfort, Front Office Manager at Comfort Inn Portland near I-84 and I-205, responded to this review
Responded 10 Feb 2020
Dear Jennettea,

Thank you for taking the time to write this review about your recent stay with us. We appreciate all feedback whether positive or negative as it can help us improve and make future stays with us more pleasant. We will definitely look into maybe placing a fan in the fitness center and I think it's a great idea to add sanitizing wipes for the equipment. We hope in the future you'll chose to stay with us again. Maybe we'll be finished with our renovations by then and you can enjoy a fresh new hotel!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 21 October 2019

We were in Portland for a night so decided to stay at Comfort Inn because of the great price. Friendly staff and plenty of parking...it is a good option. You can't necessarily walk to anything cool so I wouldn't recommend it if you don't have a car.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
31  Thank misopiso S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2019

We had a fabulous time; the staff were extremely friendly and helpful. The bed was comfortable, hotel rooms had plenty of space, pillows were great and we could control the temperature of the room to our liking easily. We didn’t hear other guests. Our luggage didn’t arrive with us so the hotel provided us with toiletries so we could freshen up and clean our teeth etc. this was all free of charge. On our first night we found the water pressure was t as strong as it should have been. However, when we asked the staff about it, they sent a plumber to our room immediately and had the water pressure adjusted. After this it was perfect for a nice hot shower. The hotel was close to amazing restaurants and various forms of public transport were at the door to allow you to travel wherever you needed to get to. Easy public transport access almost to your door from the airport in around 45min. The staff went above and beyond to help us when a package we had ordered didn’t arrive on time. Staff recommended places for us to visit and restaurants that catered to what we where looking for and they were spot on. Thank you to all the staff. You are a great team and we look forward to staying at your hotel again.

Date of stay: July 2019
Trip type: Travelled as a couple
Thank Cavindew13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pdxcomfort, General Manager at Comfort Inn Portland near I-84 and I-205, responded to this reviewResponded 28 August 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Demi Snapp
General Manager
Comfort Inn
(503) 408-8000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2019 via mobile

The room was clean and spacious. The breakfast had some different hot choices each day. The pool and hot tub area were clean. Check in was easy. The only caveat is worn out carpet on stairs and in hallways. It is time they were replaced. Very convenient with bus and train service to airport and downtown less than 5 minutes away.

Date of stay: June 2019
Trip type: Travelled with friends
Thank Judy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pdxcomfort, General Manager at Comfort Inn Portland near I-84 and I-205, responded to this reviewResponded 28 August 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Demi Snapp
General Manager
Comfort Inn
(503) 408-8000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2019 via mobile

This hotel is reasonably close to the airport, in a very mixed neighborhood, with tire dealerships, old houses, bars, and used car dealerships nearby. The hotel is well-maintained, and right next to the light rail which shuttles people downtown.

Our room was on the third floor and was pretty quiet, except for the door rattling at odd times throughout the night. We couldn’t quite figure that one out. The amenities of partial covered parking, pool, jacuzzi, and exercise room were well-maintained as well. The breakfasts were very good, with warm, tasty sausage with eggs, biscuits and gravy, and yummy maple/cinnamon waffles.

Date of stay: June 2019
Trip type: Travelled as a couple
Thank bsimosd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pdxcomfort, General Manager at Comfort Inn Portland near I-84 and I-205, responded to this reviewResponded 28 August 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Demi Snapp
General Manager
Comfort Inn
(503) 408-8000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2019

Clean, average room with some C+ room amenities (refrigerator, microwave, tiny coffee maker, full length mirror). Decent free breakfast buffet. Location was so-so. Light rail within walking distance for easy trip to downtown area. My only real complaint is the location of the sink/vanity area in the room. It is outside of the bathroom itself (not unusual) but is only a few feet inside the front door and totally out in the open. We were traveling with two other couples and when they came into our room, all our toiletries and other personal items were out on display on the counter because we were not about to put all that stuff back into our suitcase every time we used it and there are no drawers under the sink to discretely store it. I think that is a real con in design.

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ruth S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pdxcomfort, General Manager at Comfort Inn Portland near I-84 and I-205, responded to this reviewResponded 28 August 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Demi Snapp
General Manager
Comfort Inn
(503) 408-8000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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