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john m

Older Comfort Inn. Needs some upgrades

1.0 of 5 bubblesReviewed 12 Sept 2020
My advise is fellow travelers is to find another hotel in a better section of town. Older Comfort Inn that needs upgrades. Little to nothing for breakfast even though they advertise breakfast. Not a good deal for the money. I was disappointed in the condition of the hotel because it had a very good rating.
Date of stay: September 2020
Room Tip: Did not meet my expectations for a Comfort Inn and I will not stay their again.
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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11 - 16 of 395 reviews
Reviewed 24 January 2020

We found the hotel staff to be very friendly. The room is a bit dated, but large and clean with a comfy bed. Our only complaint about the hotel is that our TV reception was poor. The shuttle service was outstanding. We had reserved spots on the 7AM shuttle, and it was right on time. Upon returning from our trip I called the direct line and the driver answered immediately and showed up right when he said he would, about 15 minutes later. Both drivers were very courteous and helpful. It was easy to find a parking spot for the 9 days we were away. I would highly recommend the Ramada, and plan to use it again.

Date of stay: January 2020
1  Thank Myfinecycle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2020

Decent hotel and the bed was comfortable. The airport shuttle ends at midnight and a standard cab ride from pdx is $20.00. A plus is that the long term park area is secured with a tall fence and hotel personal let you in and out.

Date of stay: January 2020
Thank traveljoy35
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2020

I had called ahead to ask about their airport shuttle. The clerk informed me that it ran every 1/2 hour. He never stated that you need to call to have it pick you up. We stood in the cold and waited and waited. Finally we asked for help from an airport worker and she had the hotel called for us. This is terrible service.
Since we were therein April 2019 it seems as there has been a change in management and the hotel has gone down hill. Also the facilities need improvement. The housekeeping staff is great.

Room tip: We like a room on the upper level so that you can have a decent view over the surrounding are which is not verry nice.
Date of stay: December 2019
    • Value
    • Location
    • Service
Thank Yuko-Stu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2019 via mobile

Very friendly and helpful staff. Good prices. Room as large and fairly quiet. Great parking and so near the airport.

And a good restaurant too. We will be back! The rate for the room and park and fly was very very good.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Tom F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 September 2019

Like many travelers, we wanted to stay close to the airport where it was quiet and convenient prior to an early morning flight to the East Coast. Driving from the south of Portland, it took us a little time to find this Comfort Inn after we first stopped at a nearby Comfort Inn by mistake. They directed us to our reserved Inn. Next door was an Elmer's where we walked for a light dinner. The breakfast at the Inn was good and the staff was helpful. Nothing fancy. We'll stay here again if we are in the PDX area.

Date of stay: June 2019
    • Value
    • Location
    • Service
1  Thank KenPenn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
momentumup, Public Relations Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 6 September 2019

Dear KennPenn,

Thank you so much for taking the time to write such a kinda review of your stay with us. Our staff constantly is working to ensure that all of our guests not only have a great experience with our staff but that they have a great stay overall. To know that we met this goal during your visit with us makes it all worthwhile.

Thank you for staying with us, and thanks again for the review. We are looking forward to your next stay!

Sincerely,
General Manager
Comfort Inn and Suites Portland Airport

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