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KenPenn
Baltimore, Maryland

Convenient, clean, and friendly staff

4.0 of 5 bubblesReviewed 4 Sept 2019
Like many travelers, we wanted to stay close to the airport where it was quiet and convenient prior to an early morning flight to the East Coast. Driving from the south of Portland, it took us a little time to find this Comfort Inn after we first stopped at a nearby Comfort Inn by mistake. They directed us to our reserved Inn. Next door was an Elmer's where we walked for a light dinner. The breakfast at the Inn was good and the staff was helpful. Nothing fancy. We'll stay here again if we are in the PDX area.
Date of stay: June 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
momentumup, Public Relations Manager at Comfort Inn & Suites Portland International Airport, responded to this review
Responded 5 Sept 2019
Dear KennPenn,

Thank you so much for taking the time to write such a kinda review of your stay with us. Our staff constantly is working to ensure that all of our guests not only have a great experience with our staff but that they have a great stay overall. To know that we met this goal during your visit with us makes it all worthwhile.

Thank you for staying with us, and thanks again for the review. We are looking forward to your next stay!

Sincerely,
General Manager
Comfort Inn and Suites Portland Airport
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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17 - 22 of 396 reviews
Reviewed 25 August 2019

We have tried several park and flys near PDX, and this is the best thus far. Good price for our 18 days of secured parking plus pre-flight night's stay. Large room, decent bed, good shower, and very little noise. Nothing fancy but we will return. Convenient shuttle to and from PDX.

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
1  Thank Barb S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2019

I work for a comfort inn and suites in seaside Oregon. And let me tell you, this was the worst possible experience I could have had. I came to town on business and this was unacceptable. The man at the front desk when I got there almost didn't check my mom and I in. Then after 15 minutes of battle he finally let us check in. When we got to the room, we found hair and other crap in sheets on one of the beds. We asked for new bedding, and all they gave us was a top and fitted sheet. No pillowcases, no new blanket. They also didn't offer to help remake the bed for us. We decided to inspect the room a little more, and we found a bottle of LUBE under that same bed. I was disgusted. We got very little to no help, the guy at the front desk was incredibly disrespectful, and rude. The next day I spoke to the manager of the hotel, I even showed him pictures of the bed, he told me he needed to speak to his employee about the situation before deciding what he was going to do. He ended up calling me a few hours after we left and told me his employee said that he wasn't being rude to us, and that all we asked for was sheets. And given the situation he was starting to rethink the situation. All because his employee said whatever he said to his manager, I was told I was lying. So explain these pictures then. From working in the same hotel chain, I was very shocked. Don't stay here. It's awful service, and not clean.

Date of stay: August 2019
Trip type: Travelled on business
1  Thank Arielle C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2019

Everything and Everyone were wonderful!! Darren at the desk was awesome! My wife and I got very lost in Portland for 2 hour. Jennifer guided us back over the phone - she would even call to check on us periodically to make sure we on the right track. Housekeepers were friendly and helpful. Thank you everyone!

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank gophishh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2019

Elevator works...wifi works....pool good....near food

Bedding and towels smell like bleach at they are clean....loved the pillows - soft or hard

Lemon water in lobby delicious.

Need upgrade - carpet and painting

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Casaundra A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2019

The floor in the bathroom was very dirty and there was a gross bloody booger thing on the wall. The other room in our reservation had a cleaner bathroom floor, but Cheerios all over the bed area floor. We emailed and it has been almost a month and still no response. I waited a fair amount of time for them to contact me back. We have stayed at several locations by the airport, but this will not be one we will return to.

Date of stay: June 2019
Trip type: Travelled with family
Thank Laurendawg21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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