Service was exceptionally friendly and thoughtful. Delphina and Sarah were very helpful in helping us change rooms after our first night of loud AC and traffic and loud voices from the street. They both also had great suggestions for fantastic restaurants and transportation options. Sam was a great server in the upstairs restaurant and had many tips for us as first time visitors. Zach was very accommodating in helping us when we brought back takeout food - bringing us plates and silverware and inviting us to make ourselves at home in the lobby/bar area. we really enjoyed chatting with him. Our only drawback was the neighborhood. We were verbally accosted by a homeless person and did not feel safe walking down the street. We never went out after dark. It seems Portland needs more time to heal after the riots and Covid.