If you don’t mind gnats in your room then this is your hotel!
Besides the gnats the hotel was in a great location, great staff, good breakfast. They need to get rid of the gnats in the rooms. I personally took out my trash daily. Due to covid they weren’t cleaning rooms, which is totally fine but they need to hire an exterminator.
Good Day msmeyer10,
Thank you for taking the time to share your feedback on TripAdvisor and for sharing your kind comments about the location and our friendly staff. I am so sorry that you experienced bugs in your room. We appreciate that you reported this to us and we have taken immediate action to solve the issue. Thank you for choosing to be our guest and for staying with us!
Kind regards,
Jessica Rippel, Director of Sales
Direct: 503-278-4794
Email: Jessica.Rippel@Hilton.com
Stayed for a long weekend away and even though the city was somewhat shut down again while we were there the hotel staff made sure we always knew places to visit and where the best place to get meals.
Hello nicolefieldsphotos,
Wow! We really appreciate your recommendation and great comments about your recent stay. We know that our guests and travelers have to navigate continual changes depending on where they are going. I am happy to hear that our staff was ready to guide you through Portland even with changes at hand. Thank you for choosing to be our guest and our customer. We appreciate your business!
Kindly,
Jessica Rippel, Director of Sales
Direct: 503-278-4794
Email: Jessica.Rippel@Hilton.com
As we start to emerge from our sheltered cocoons, it's nice to find a hotel and staff that is sensitive to its guest's first outreaches into the real world! The room was very comfortable and the top floor garden access was a treat.
Hello dick184,
Thank you for noting that our team is making every effort to make our guest's comfortable as they venture back out into the world. It is absolutely our pleasure to greet our customers and guests as they begin to travel again. We love hearing that you enjoyed the roof top patio. Thank you for staying with us and for visiting Portland! We hope to welcome you back again soon.
Kind regards,
Jessica Rippel, Director of Sales
Direct: 503-278-4794
Email: Jessica.Rippel@Hilton.com
Upon arrival we were greeted with friendly staff. The room was clean and quiet. We needed to park our car and the man at the front door was very helpful on a safe place to park and we avoided the $24.00 fee for parking.
Hello 777travelforfun,
We appreciate your wonderful review and great comments about the hotel and our friendly team! It is our goal to be a hotel of choice for people when they visit the area and it sounds like we hit the mark. Thank you for letting us serve you and we hope to have the opportunity to welcome you back again soon.
Kind Regards,
Jessica Rippel, Director of Sales
Direct: 503-278-4794
Email: Jessica.Rippel@Hilton.com
This was genuinely one of the best hotel experiences I’ve ever had – from the first minute I pulled up to the curb, the service was amazing. Everyone is so incredibly friendly and helpful. The room was very clean and had everything we needed. The front entrance is kept secure at all hours. The rooftop terrace was our favorite spot to end each day. The World Foods market across the street is a great resource for lots of local food and beverages. There are tons of great restaurants, breweries and bars within an easy walk. We used the in and out privileges that come with the valet service and always had an attendant ready to help us and brought the car around super-fast. I know you may think that the fee is a bit high, but it really isn’t for the area and the convenience and helpfulness of the staff makes it well worth every penny. The front desk staff was incredible and ready to do anything they could to make our stay as great as possible. I will definitely stay here again when in the area. Thank you, Hampton Pearl District for a wonderful stay!
Hi Sarah S,
Wow! What a wonderful review. We truly appreciate your business, positive comments and recommendation! Nothing pleases us more than reading that our hotel, friendly team and wonderful options in the area hit the mark and made your stay a memorable one. We greatly look forward to having the opportunity to welcome you back in the future!
Kind Regards,
Jessica Rippel, Director of Sales
Phone: 503-278-4794
Email: Jessica.Rippel@Hilton.com
