Poorly maintained, poor service, old furniture and over priced just to Wyndham standards and will not stay again.
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121
121
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Orracle
Gurnee, Illinoisok if you can carry luggage up stairs
Review of Days Inn & Suites by Wyndham Gresham
Reviewed 19 Aug 2024
No elevator so we had to drag our luggage up the stairs. It was pretty noisy outside.
Room was spacious and they had toiletries in the shower and lots of hot water.
Decent mattress but it felt like the sheets didn't come all the way up.
I didn't make notes on the availability of plugs so that must have been ok.
Date of stay: August 2024Room was spacious and they had toiletries in the shower and lots of hot water.
Decent mattress but it felt like the sheets didn't come all the way up.
I didn't make notes on the availability of plugs so that must have been ok.
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Days Inn & Suites by Wyndham Gresham, responded to this review
Responded 21 Aug 2024
Dear Guest,
Thank you for highlighting the spacious room, ample toiletries, and hot water during your stay. We're glad to hear that the mattress was comfortable as well. We apologize for the inconvenience caused by the lack of an elevator and any noise disturbances outside. Your feedback regarding the sheets and overall comfort is noted, and we will work on improving these aspects. We hope to have the opportunity to welcome you back for an even better experience in the future.
Sincerely,
Hotel Manager
Thank you for highlighting the spacious room, ample toiletries, and hot water during your stay. We're glad to hear that the mattress was comfortable as well. We apologize for the inconvenience caused by the lack of an elevator and any noise disturbances outside. Your feedback regarding the sheets and overall comfort is noted, and we will work on improving these aspects. We hope to have the opportunity to welcome you back for an even better experience in the future.
Sincerely,
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (497)
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paulhabben
Nampa, Idaho
1
Date of stay: July 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Days Inn & Suites by Wyndham Gresham, responded to this reviewResponded 1 August 2024
Dear Guest,
We’re sorry to hear that your experience did not meet your expectations or Wyndham standards. Your feedback on maintenance, service, and furniture is concerning, and we will address these issues with our team to improve. We regret that your stay was disappointing and appreciate you bringing this to our attention. Thank you for your feedback.
Sincerely,
Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lperei579323
1
I am disabled and they put me on the second floor with no elevator. Be very cautious about going to this Hotel
Date of stay: July 2024
Review collected in partnership with this hotel
Ask lperei579323 about Days Inn & Suites by Wyndham Gresham
1 Thank lperei579323
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Days Inn & Suites by Wyndham Gresham, responded to this reviewResponded 21 August 2024
Dear Guest,
Thank you for bringing this to our attention. I'm truly sorry for the inconvenience you experienced during your stay. We understand how important accessibility is, and I apologize for the oversight in placing you on the second floor without an elevator. Your feedback is crucial, and we will work on improving our processes to better accommodate all our guests in the future.
Sincerely,
Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
veronicarclark
Gresham, Oregon
1
Very clean and updated hotel with pool, hot tub, continental breakfast, excellent service, great Cable TV, and the price was very good. Located on busy corner but quiet indoors. No elevator.
Date of stay: January 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Days Inn & Suites by Wyndham Gresham, responded to this reviewResponded 24 June 2024
Dear Guest,
Thank you for choosing Days Inn Gresham and for sharing your positive experience with us! We're delighted that you found our hotel very clean and updated, enjoyed our amenities including the pool, hot tub, and continental breakfast, and appreciated our excellent service. We're glad you found our location convenient yet quiet indoors. Your feedback about the elevator is duly noted. We look forward to welcoming you back for another enjoyable stay next time you're in the area.
Sincerely,
Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TrailBlazer426488
Ocean Shores, Washington, USA
2
Have 2 small dogs on our trips. Reasonably priced for them and room was great, staff was great. An overall good experience.
Date of stay: June 2024
Review collected in partnership with this hotel
Ask TrailBlazer426488 about Days Inn & Suites by Wyndham Gresham
Thank TrailBlazer426488
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Days Inn & Suites by Wyndham Gresham, responded to this reviewResponded 24 June 2024
Dear Guest,
Thank you for choosing to stay with us and for taking the time to leave such a positive review! We're delighted that you and your furry companions enjoyed your time at our hotel. It's great to hear that you found our rooms comfortable, our staff helpful, and that you had an overall good experience. Your feedback is appreciated, and we hope to welcome you and your dogs back again soon for another pleasant stay.
Sincerely,
Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sergei M
1
Had a great experience at this hotel.
Was off from work and needed somewhere to stay for a week. This place had everything I needed.
Breakfast in the morning, pool and a hottub. Plus they also have a small gym by the pool to work out.
Shann, who is the main guy in front, was very helpful and took care of everything I needed. Show respect and you receive respect.
Thank you Days Inn!
Date of stay: May 2024
Ask Sergei M about Days Inn & Suites by Wyndham Gresham
1 Thank Sergei M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Days Inn & Suites by Wyndham Gresham, responded to this reviewResponded 25 May 2024
Dear Guest,
It's fantastic to hear about your great experience at Days Inn! We're thrilled that you found everything you needed during your week-long stay, from breakfast to amenities like the pool, hot tub, and gym. Shann is indeed a valuable member of our team, and we're delighted that he provided helpful service. Thank you for choosing Days Inn, and we look forward to welcoming you back anytime!
Sincerely,
Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC