THIS Motel six has the worst customer service of all time.
- get into room at 9pm
- it's absolutely freezing
- turn on 'heat' blows cold air
- wait 30 mins and call
- they tell me to give it an hour
- 10pm it's freezing I have my coat on and have folded over the blankets on the half of the bed I am not using
- I call again
- they bring a space heater the size of my foot
- it works for 15 minutes then dies completely
- I call again and ask for a space heater and blanket (at this point they have still not offered me a blanket)
- I get both and it takes at least a half an hour for the room to be any warmer
- I eventually sleep
- wake up and turn on tv
- flickers on and off
- think about taking a bath instead(killing time to see what kind of travel the weather will allow)
- no plug
- I call
- "sorry people steal them. I think we ordered some more but don't have any" tv is an issue with the whole building a product of the weather
- ok well now after all of this my visitor experience has been affected and I would like to ask for some sort of compensation.
- fights with me on the phone like a child raising her voice several times. Guess what? She is the manager. Told me she fixed all the issues. Umm but I walked into a not ready room that still has issues and it took 2 hours to resolve the heat issue last night when I was here to sleep. Doesn't matter, she fights with me and raises her voice and talks over me so that I have to talk over her to say "thank you for your time" and hang up.
I've working in hotels and this is some sorry excuse for one. Hi Portland.