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Russell W
Maine

Go out of your way for the Quality Inn

Review of Quality Inn
4.0 of 5 bubblesReviewed 12 Aug 2024
Clean, basic facilities with friendly staff and complimentary breakfast. We checked in near midnight, but the friendly counter staffer was wide awake and on the ball. Key cards to let you in/out of your room and elevator. Our room had a queen bed, mini-fridge, microwave, and the sink is outside of the toilet shower/tub. TV, desk, chairs, ironing board w/iron, instant coffee, drawers, window with curtains. The ice machine was broken and a sign directed us to the next floor. Breakfast was good. Make your own waffles, which my wife truly liked. Corn Flakes and Froot Loops, 2% milk, apples, hard boiled eggs, Dannon yogurts and faux butter, toast your own English muffins, OJ, AJ, chocolate muffins, serve yourself. Well-lit room, spacious, comfortable, outlets, mirrors, phone. No guest info book. We'd stay again. Not expensive. Plenty of parking. The main road outside was just repaved. Less than 15 minutes from the airport, but outside of more expensive Portland. Dated carpet. Towels,, soap, shampoo, hair dryer, A/C-heat.
Date of stay: August 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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3 - 8 of 314 reviews
Reviewed 2 August 2024

Perfect room for couple traveling with elderly mother. Room was spacious clean and comfortable. Breakfast was decent and typical for motel fare (did not remember to take photos of the breakfast area). The only issue is that we selected this motel specifically due to onsite laundry facility. The facility was out of order and had to drive 2 miles to off-site laundromat, If this is important for a traveler, call the motel to confirm. Would stay again if in the area.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jeralde
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 June 2024

You can tell that once upon a time this was a nice place. Large clean lobby, nice reception desk. But it ended there. One elevator was out of service, and by the condition of the signs it had been that way for awhile. I had to use my key card to operate the other elevator, elevator, and it was so difficult to use I finally took the stairs. The carpets in the hallway were torn and wrinkled, and way past their useful life. The corridors were dimly lit and depressing. I booked a single queen which was tiny, tiny! The TV had a big vertical line in it, an obviously malfunction. Breakfast room was nice and spacious, and obviously used to be an actual restaurant. Breakfast choices were DIY waffles or cereal.
This is not a place I would stay in again, and would not recommend it.

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paul B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 May 2024 via mobile

NO!! AVOID.

It's possible this hotel is on the verge of closing. It was only a third full on Memorial Day Weekend; and even with lack of guests, service was non-existent.

1. Toilet clogged. Reported to desk and what did they do? They gave us a plunger. We didn't clog the toilet. We were gone all day. At 9pm we're doing plumbing work. No follow up from Staff asking if everything was okay to.

2. No breakfast. They had a water problem months ago and apparently no kitchen. There's a waffle maker by the front desk if you want to try to work around the small space. No other food provided.

3. No Housekeeping even though we asked 3x. We were there 4 days and had to empty our own thrash and beg for TP. Also, no towels except for 2 very small, sandpaper-like ones.

4. Got stuck in the elevator and after several tries to get it to open, I hit the alarm. Finally; the doors opened with the DeskVlerkcasking " what's the emergency?"

Stay away.

Room tip: Find somewhere else.
Date of stay: May 2024
Trip type: Travelled with family
Thank rebeccabU4311VG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 November 2023

We stayed here for a week while visiting family in the area and were very pleased with the hotel. Our room was comfortable and clean, the hotel staff was very gracious in responding to our every need, and with facilities for laundry, workout, and swimming it had all we could have wanted. The only possible improvement would have been a more extensive breakfast selection, but with a generous sized mini frig and microwave in the room we were able to do our own thing for breakfast easily. Would certainly stay again.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank susanrM6385OK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2023

When booking over the phone pet friendly does NOT mean pet friendly. Max weight is 25lbs was NOT informed but was denied my room upon arrival. ESA/SA does not matter. They will deny entry. Rude staff like I did it on purpose even though I booked 20 minutes prior to arrival and brought her in through the front door. I paid for a pet friendly room. I don’t see why a weight size matters

Date of stay: September 2023
Trip type: Travelled on business
Thank 376ariannai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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