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All reviews room was clean would stay here again cedar point hot breakfast view of the lake beds sandusky
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Reviewed 5 September 2017

We stayed two nights at this best Western in the evening that we pulled and it was dark and we couldn't even find it because none of the lights were on in the parking lot or at the front of the building. When we checked in and inquired about it the check and you guys said it was behind him and he had no answers for us. The bad quality was very poor and we all slip terribly as the beds were so hard. It was no fitness center which I was greatly disappointed in. Breakfast was OK but not a lot of choices especially gluten free. Overall this would be a decent hotel but for the prices they charge we did not feel we got our moneys worth. If they would upgrade and and replace all the beds I would be a lot more inclined to stay here again .

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank SpecialK550
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2017 via mobile

Do not book here. My wife and I went there for our anniversary for the weekend only to walk into the room and walk right back out. The room (210) smelled like cat pee and it still had the previous people's garbage in the can. That makes you think what else didn't they clean. The whole first floor smelled like cigarette smoke even though the hotel is non smoking.
The person at the front desk said without hesitation all we can do is refund your money. There was no sincerity or nothing about trying to fix the problem or find a different room. I will never stay at a Best Western again.

Date of stay: August 2017
Trip type: Travelled as a couple
Thank Joe G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jane S, General Manager at Best Western Port Clinton, responded to this reviewResponded 30 August 2017

We are sorry you chose not to stay at our Hotel. I do apologize that my Desk Clerk was not more accomodating. This is not typical of our property. While we do inspect our rooms before a guest checks in I apologize that we missed the items you mention.
Housekeeping has been addressed. Thank you.

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Reviewed 22 August 2017

This hotel has NO value for the amount we paid. While breakfast was nice, the rooms are not. The bed is springy and uncomfortable. The pillows are flat and unsupportive. The air conditioner creaked and hummed all night long. The entrance is inconvenient and the parking lot is too small for all of the guests' cars. Its all about location, location, location. If you want to stay down the street from the Jet Express, this is very convenient.

Date of stay: August 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Kimberly N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jane S, General Manager at Best Western Port Clinton, responded to this reviewResponded 24 August 2017

We are sorry you did not enjoy your stay with us. The issues you bring up are not typical of our property. We do appreciate you bringing these items to our attention.
I do not know if you let the desk know about these issues while you were in the hotel.
We have a 24 hour staff to take care of any issues.

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Reviewed 13 August 2017

Even though, the hotel is not on the lake, you can see the lake. Breakfast is normal with the addition of Cheese omelets and biscuits and gravy. Nice having your own door to the parking lot and a door to the inner hotel. Small pool is outside with easy access to the hotel. Staff is very nice.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Chad P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jane S, General Manager at Best Western Port Clinton, responded to this reviewResponded 24 August 2017


We are glad you enjoyed your stay with us in Port Cllinton. We hope you will come back and stay with us again. Thank you for your business.

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Reviewed 13 August 2017

If u want a GOOD time, take the Ferry over to Put in Bay and party,party,party.The boat ride is relaxing and the island has bike and golf cart rental's.There are numerous shops and bar's to visit, just take some cash with ya cause you will use it.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank dmo5791
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jane S, General Manager at Best Western Port Clinton, responded to this reviewResponded 24 August 2017


Thank you for staying with us in Port Clinton. We are 1 mile from the Jet Express.
So it is easy to get to Put-in-Bay from our locatation.

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