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“All the comfort and more for a mountain resort”

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Cradle Mountain Hotel
Reviewed 5 October 2017

This hotel is conveniently located close to the Cradle Mt Visitor centre and the entry to the National Park. It has a very pleasant archiitecture and decor, it looks contemporary, bright and and stylish, clean and minimalistic, with a mountain chalet flavour given by the log fire heaters spread through tbe main lobby, restaurant and living/sitting rooms that connect the various sections of the facility. We had booked a standard queen room which came at a little more than $200/night, with a discount for being a member of an interstate automobile club. The room accommodates 2 persons in a king size bed. The pleasant surprise was that the room is a spacious split level with two sections: a bedroom and a living room, each witn its own TV. Parking and wi-fi also free. Bathroom has a spa bath and shower. On the minus side, all the fittings appear a bit tired. There also was a bit of lack of attention to detail, in terms on cleanliness etc: there is mould in the shower /basin, night table clock display the wrong time & date, no paper tissues/serviettes. On the plus side, hotel pleasantly smells on forest fragrance and toiletries are also god quality and have forest inspired fragrances. The roo has a small balcony and views to the forest and there is an easy 20 minutes forest hike via boardwalk accessible from multiple points in the hotel, whre you can get your first tastebof the amazing Tasmanian rainforest. Small kangaroos (wallabies) also meet & greet us on arrival, as well as coming under the balcony, to ask for food, but one is not supposed to feed them. Full breakfast is included, but it is very basic, not up to the standard of similarly priced hotels world-wide. For dinner there are 2 options: all you can eat buffet priced at $52/person, or a-la-carte with most meals priced around $35. The bufftet may sound good, as thee are many choices, but on inspection the offering looks very basic and uninspired. We ordered a-la-carte and were not disapointed by the soup of the day (corn and chicken) and the Tasmanian Ocean Trout for the main. The reception and restaurant staff were very polite, friendly and helpful. The arts & crafts centre opposite the hotel is worth a visit especially for the young. Overall a pleasant experience.

Room Tip: Rainforest views
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  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Dannex1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 October 2017 via mobile

Wonderfully sized rooms surrounded by bush land and local wildlife that sit right on your porch! Great gallery attached too which was insightful on the tassie tiger. There wasn't much around as far as grocery stores go so we had to eat out each night which got pricey but overall a really great hotel just a short drive from dove lake and the mountain. Very cold so rug up, it snowed like crazy over one of the nights and we woke up to a snowy frenzy outside which we didn't pack for so pack warm in winter!

Stayed: September 2017, travelled with friends
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

A lodge set in the mountains with overhang decks onto the forest. Wallabies visit at twilight. Stars are bright at night. Food is wonderful, some of best in Aussie-land. Buffet at breakfast and dinner. Abundant choices, including fruits. Rooms spacious. Can't say enough. Note- was there in the "winter-spring" time so snow and a bit cool in rooms.

  • Stayed: August 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Anise2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd R, Manager at Cradle Mountain Hotel, responded to this reviewResponded 27 September 2017

Dear Anise2014,

Thank you for your positive review, we are glad that you enjoyed your stay with us and hope that you enjoyed Cradle Mountain.

Regards,

Todd Roberts, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

My partner and I decided that we needed a romantic night away as I'd been working quite a lot lately and he'd been sick.
We thought why not go all out and get the best room and spoil ourselves.
Apon arrival we were greated with a happy face in reception who was very helpful.
Once we got into our room, we were happy with the bed although the room was like a sauna - very hot!
We turned the heater onto low then did the small board walk just outside our room then followed onto Dove Lake.
Upon returning, our room was cold like we'd switched the heater off, although we hadn't. We just didn't expect it to be that cold.
Everything was clean and tidy, except the spa bath.. It had hair throughout it...
We got room service which the lady who delivered it was lovely and very polite. Kudos to her.

The meal was over all enjoyable and just something light and casual how we wanted it

Before a shower, we cranked the heater onto high.
Followed by movies and bed..
We expected to wake up to the room being way too hot as the heater was on high but we woke up to a still pretty cold room.

Breakfast was okay.
We were going to leave this review in the room but no pen provided and I didn't have one on me.

Over all, we were dissatisfied with the amount we paid and the entirety of the stay.
We won't be returning.

Stayed: September 2017, travelled as a couple
Thank karinastarr93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd R, Manager at Cradle Mountain Hotel, responded to this reviewResponded 27 September 2017

Dear karinastarr93, thank you for your review. I am pleased to read your review regarding our staff and will pass your comments on to the team.
I will direct the housekeeping team to have the heaters on a more mild setting. which will keep the room at an even temperature.

Kind Regards,

Todd Roberts Hotel Manager

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Reviewed 22 September 2017 via mobile

Couldn't fault this place. Staff were terrific. Talk about snow on your doorstep. Great lounge and bar area. Great pool table and its free. If you can't relax here there is something wrong with you. We just had some bar snacks which had good flavour but small serves. Chicken ribs must have been from a quail.

Stayed: September 2017, travelled with friends
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd R, Manager at Cradle Mountain Hotel, responded to this reviewResponded 27 September 2017

Dear Michael B,

Thank you for your review, we certainly encourage our guests to relax and enjoy the surrounds whilst staying with us.

Regards,

Todd Robertrs, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cradle Mountain Hotel

Address: Astell 3718 Cradle Mountain Rd, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia (Formerly Cradle Mountain Chateau)
Region: Australia > Tasmania > Cradle Mountain-Lake St. Clair National Park
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Cradle Mountain-Lake St. Clair National Park
Price Range: HK$1,234 - HK$2,757 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cradle Mountain Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
On the fringe of alpine wilderness, Cradle Mountain Hotel sits on the edge of Cradle Mountain Lake St Clair National Park. It's the perfect base for alpine walks. Be pampered at the end of the day with hearty mountain fare and a crackling log fire. The Hotel is home to The Wilderness Galley, a magnificent collection of nature photography. ... more   less 
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Also Known As:
Cradle Mountain Chateau Hotel Cradle Mountain-Lake St. Clair National Park

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