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Cradle Mountain Hotel
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Reviews (1,104)
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All reviewsbuffet dinnerwilderness gallerysplit leveldeluxe spa roomnational parkthe lower levelking splitcradle mountaintwo double bedssmall balconya la carte restaurantstandard roomcommon areasbit dateddove lakebush landlounge area
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Reviewed 19 February 2016 via mobile

This hotel is located near to cradle mountain. A very nice hotel, nice comfortable room m shower, reception staff are friendly. If u are lucky u get to see wallaby at the carpark. We were there a few days ago n it was raining with strong wind. Hence we really appreciate that we are staying in a hotel with fire wood along the corridor of this hotel.

The only down side is the restaurant is only so so (greygum). This is much to our expectation as there are not many choices in the mountain.

Price is on the higher side but definitely worth it.

Stayed: February 2016, travelled with family
Thank liting2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded 29 February 2016

Dear liting2015,

Thankyou for your comments, I am very happy to note that you enjoyed your stay in the hotel. We look forward to welcoming you back in the not too distant future.

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2016

This was our first visit to Cradle Mountain. The national park and the surrounding area is some of the best pristine wilderness I have ever seen. This hotel is minutes away and provides a very comfortable place to put your feet up, relax, have a few drinks and a good meal after a day of walking around the various magnificent tracks in the area. Rooms are spacious, and while the hotel is not exactly new, everything works the way it is supposed to. Full length ( and width ) windows at the end of the room provide a very close view of the surrounding woodland. We had several visits from some local wallabies who don't seem bothered by humans all all. It was freezing cold we arrived ( in Summer! ) and so appreciated the reading room with wood-fired heater next to our room. We ate at the "Grey Gum" restaurant on both nights and were not dissapoined. Top quality food and friendly staff. We were also allowed to keep our motorcycles under the entry portico which was a nice bonus, especially given how cold it was when we arrived.

Stayed: February 2016, travelled as a couple
Thank Steven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded 29 February 2016

Dear Steven G,

Thankyou for your comments, I am very happy to hear that you enjoyed the hotel and it's facilities, I am also glad that you were able to explore the National Park as well. I have passed your comments onto all staff who are most appreciative of your recognition!.

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2016 via mobile

This hotel is badly in need of a re-fit. Everything works but it is very old fashioned. The bathroom was particularly grim.
Breakfast is plentiful but not tasty. The fruit and croissants were the best things. Ghastly coffee. There is a buffet dining room or an a la carte. The buffet sounded horrendous and we later heard that the food was not good. We tried the a la carte and found the food not to our taste with very small portions.
There is wifi. Plenty of parking.
Reception staff were good.

Stayed: February 2016, travelled as a couple
Thank jeminab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded 29 February 2016

Dear jeminab,

Thankyou for you comments. Can you please contact me directly on 03 6492 1404 to discuss your comments further.

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2016

Beautiful place for a perfect holiday. Very good for nature lovers and for people who love walking in mountains. Nice weather.

There is only one cafe in the information center. A near by grocery also available. Be there before 6PM if you want to buy anything.

Visit the national park in the evening if you want to see animals such as Wombats, Wallabies, Echidnas.

  • Stayed: January 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank IcebugDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded 29 February 2016

Dear IcebugDJ,

Thankyou for your comments, I am glad that you enjoyed the hotel and it's surrounds, also, you were able to enjoy the National Park!

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2016

Beautiful beds and linen and reasonable room size but the buffet dinner offered at 39 dollars a head was atrocious ....everything was dry except the lamb roast
Desserts manufactered im sure not cooked there and were basically dry cakes.
i was disgusted at the quality of food ..Made Macdonalds look fresh...
We refused to go and pay for breakfast because they had set a standard at dinner.
We were given a discount but im still really annoyed that i paid for such rubbish.
I would not come back to stay ...

  • Stayed: February 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Tracy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam B, General Manager at Cradle Mountain Hotel, responded to this reviewResponded 29 February 2016

Dear Tracy E,

Thankyou for your comments, can you contact me directly on 03 6492 1404 to discuss your comments further.

Kind Regards,

Adam Brooks
GM - Cradle Mountain Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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