Amazing customer service. And they redefined the term "dog friendly". When we arrived we were seated by the landlord, he was very friendly and even gave our dog a bed to settle in and a crate with water a bowl and a blanket. There was also a dog menu to that was very reasonably priced. All the staff came over to meet our dog but it never felt overbearing, just very friendly. We got chatting with the owners and they have an obvious passion for what they do and that shows in their pub and their service. They told us that they have hotel rooms all of which are dog friendly. If we knew this when we booked our long weekend in isle of wight we would definitely have stayed there. If you are in Cowes with your dog or even without, I would definitely recommend popping in. The food was reasonably priced and very tasty. 10/10 highly recommend