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Valerie C

Excellent accommodation in ideal location

4.0 of 5 bubblesReviewed 25 May 2024
We certainly made the right decision when we booked the Fountain Inn, Cowes, Isle of Wight. Being foot passengers on the excellent Red Jet ferry from Southampton, where we live, we needed accommodation close to the ferry and town. The Fountain Inn was just that! Booking was easy, the room albeit on top floor was excellent and very quiet. Breakfast was to die for. Very attentive & friendly waiters, barpersons etc. Lovely outdoor eating & drinking area with views over harbour & to mainland. Spacious indoor pub area too. If there had been a lift we would have given a 5 star rating but I must add though, in the hotel managers defence, we were offered a 2nd floor room but as it was only 1 more floor and advised that it was a larger room we took his advice. We're so glad we did. Location was perfect with buses, shops, other pubs, restaurants etc all within walking distance. We were able to use our bus pass to travel free around the Island on the excellent bus service. All easy peasy for us pensioners. Thank you Fountain Inn.
Date of stay: May 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Greene King, General Manager at The Fountain Inn, responded to this review
Responded 29 May 2024
Valeriech193an, reviews like this give us motivation and help us ensure we provide high-quality care. Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. Thanks again for taking the time to leave us this feedback about your recent visit. Take care!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews red jet ferry terminal overlooking the harbour high street lovely meal red funnel isle of wight comfy bed sunday lunch a lovely stay cooked breakfast andy luke redjet island dog southampton
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Reviewed 21 May 2024

The Fountain Inn is a delight. Perfect location right on the harbor and steps from the Red Jet and from the bus to Newport. We had a large room with a very comfy king-sized bed. Customer service was superb, from allowing us to check in early (our room had been vacant the night before so it wasn’t being cleaned) to Simon’s fantastic and fun service in the restaurant. Food was great and drinks were delicious. The included breakfast was also yummy. Highly recommend this spot to stay while visiting the gorgeous and stunning (and every other positive adjective) Isle of Wight.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Candace H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The Fountain Inn, responded to this reviewResponded 24 May 2024

Candace H, we're happy you found our staff to be so supportive during your experience here at Fountain Inn Hotel. Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. Thanks again for taking the time to leave us this feedback about your recent visit. Take care!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2024

we visited the restaurant and just like anytime we have been before the food is amazing, lovley service and the staff are so friendly, our waitress was Nicki and she was so friendly and helpful. Would definitely recommend visiting, will definitely be returning

Date of stay: May 2024
Trip type: Travelled with family
Thank Chloe P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The Fountain Inn, responded to this reviewResponded 9 May 2024

Hi Chloe P, thank you for taking the time to leave a review for us at Fountain Inn Hotel. We're happy we could meet your expectations! We hope to see you soon!

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Reviewed 24 April 2024

We visited on spec for lunch knowing greeneking pubs are dog friendly. Not only was the Fountain dog friendly they went above and beyond to make our Furry family member welcome as well as ourselves. Warm friendly staff we were served with great food by Nicki, and it was a great experience. As a director of a number of companies I would be proud to have such great staff as employees. A very well run pub, 10/10.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank Steve T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The Fountain Inn, responded to this reviewResponded 27 April 2024

Steve T, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fountain Inn Hotel. Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. Thank you so much again for your feedback! We hope you have a great day!

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Reviewed 17 March 2024

We stayed here for just one night on a weekend visit to the Isle of Wight - while we were here we had lovely food and very kind and attentive staff (Katelyn) - also very nice room with cosy feel - we really enjoyed our stay in this super dog-friendly accommodation :-)

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Jan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The Fountain Inn, responded to this reviewResponded 19 March 2024

Jan S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fountain Inn Hotel. Thanks for your positive review. Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. We look forward to your next visit, take care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2024

Me and my husband came in for breakfast and we was pleasantly surprised, the food was fabulous lovely fresh produce and great quality, the service was wonderful the lady that served us was very accommodating and friendly, we will definitely be back! Highly recommended

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Hannah M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The Fountain Inn, responded to this reviewResponded 15 March 2024

Hannah M, we really appreciate your feedback! Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. Thanks again for taking the time to leave us this feedback about your recent visit. Take care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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