We recently stayed here for a function and had a mixed experience.

Firstly, the negatives:-
*No Air Con despite being advertised. Fans were not available during our stay. Room on first floor was incredibly hot. Windows covered in cobwebs outside so didn’t want to open.
*Safe in room did not work.
*Curtains (both nets & material) were filthy.
* No pillow protectors ( mattress protector available)
*Over bath shower no cubicle
* Noisy toilet flush
* Room key didn’t work consistently- do not keep near phone apparently!
* Room /hotel extremely tired/dated/ not pristinely clean
* Breakfast food poor quality. English breakfast & scrambled eggs poorly cooked. Bacon, hash brown burnt. Ran out of orange juice.
* Extremely hot in the Moldy Fig for breakfast

Positives:-
* grounds nicely kept
* staff friendly
* free parking
* free WiFi

We didn’t like to complain whilst there as we were with friends. Wouldn’t stay again as there are other, better options available locally.

Stayed at this hotel for one night as part of a cruise parking deal, which included parking dinner bed and breakfast and taxi to and from the port. On arrival the receptionist Lisa was very friendly and informative. We had booked a standard room, but we were given a garden room as a upgrade, which was a lovely room and very clean. Dinner was disappointing the fish was soggy, and full of oil. The pork dish was awful,we did complain and they took off the price of the two drinks we purchased. Breakfast was excellent and delicious with a good choice of hot and cold food, and service was very good. We would definitely stay here again but maybe next time give the dinner a miss.

We booked a package deal, dinner bed & breakfast to see Snake Davis. Check in was friendly and prompt. We had room 3 on the ground floor, it was dated and smelt a bit musty, the net curtains could have done with a wash. However the bed and bedding was very clean as I checked it over thoroughly as I have bed bug phobia and felt at ease with the cleanliness.
We popped into the mouldy fig for a sandwich, service was prompt and sandwich was of good quality.
We ate in the Concorde club in the evening, the service was a bit slow but we wasn’t in a hurry. Food was reasonable and flavourful.
Breakfast was served in the mouldy fig, not well organised at all, had to ask for bowls for fruit/cereal, not a good buffet selection of fruits. Had to put bread through the toaster twice to get it properly done. The cooked breakfast was very nice and well presented.
Reception staff Lisa was very helpful.
We would return as it’s a welcoming venue.