We stayed at El Dorado Seaside Suites last week (Feb 2-7). The staff and service are absolutely fantastic. The food was probably the best we have experienced at any resort we have been at in the past 6 years.
We spent our time at the beach and Lisbeth, Luisa and Suemy are the best!
Our Concierge, Ivan Torres, went above and beyond for us. He booked our dinner reservations every evening and always greeted us by name when we walked by his desk. We were required to get a COVID test prior to coming back to the US. As we were checking in at the airport to return home, the Delta Agent informed us that the date on my husband's test document was too late (missing the 3 day requirement). The lab had mistyped the date. I sent an email to Ivan asking him to contact the lab to get this fixed so we could board our plane. Ivan did this and had the corrected document back to us in 45 min! He did not have to answer my email (as we had already left the resort), but he did AND took care of the problem. I could not thank him enough!
Lesson learned - Check your COVID LAB Document to ensure the date is correct when you receive it!More
- 00 1 801-651-8413
- Email hotel
- Free Wifi
- Free parking