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All reviews hotel restaurant free breakfast nice room indoor pool hot tub front desk staff stayed one night great place to stay would stay again staff was very friendly elaine lounge wedding conference dakota facility clerk
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22 - 27 of 642 reviews
Reviewed 11 June 2018

Nice stay overall. Fridge and microwave. AC worked well in the rooms. Clean. Good overall service. Restaurant was nice, food good, variety adequate.

Noisy ice making machine could be heard through at all sorts of hours. Conference room was a bit warm. Chairs were hard to sit in for hours; uncomfortable.

Date of stay: June 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank westernshadows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine M, General Manager at Ramada by Wyndham Grand Dakota Hotel Dickinson, responded to this reviewResponded 22 June 2018

Thank you so much for taking the time to review our hotel! I'm so glad to hear you found your room comfortable and enjoy some of our complimentary amenities that we have to offer. I do apologize for the for some of the issues you experienced during your stay and I have addressed your concerns with our team. We do appreciate your business and we look forward to the opportunity to serve you again. Regards, Elaine

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Reviewed 5 June 2018

There for a wedding and they charged extra for the alcoholic beverages in the hall verses the bar. Ones things where clarified there were no problems but get there was quite stressful for the family. So if planning an event stand your ground don't let them get the best of you. The rooms were very nice and clean and the staff was very helpful.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine M, General Manager at Ramada by Wyndham Grand Dakota Hotel Dickinson, responded to this reviewResponded 22 June 2018

Dear Kathy,
Thank you for staying at the Ramada Grand Dakota Hotel and for taking the time to send your review. I apologize for the miscommunication regarding bar prices, but it is a standard that Happy Hour is not offered for special events. I'm so glad that you enjoyed your stay overall. We appreciate you staying with us and we look forward to the opportunity to serve you again. Regards, Elaine

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Reviewed 31 May 2018 via mobile

The room and bathroom were spacious enough and most importantly very clean. We were greeted warmly and the checkout was easy as well, decent rooms and overall a great stay. There is ample parking and it is available around the building so we could park just outside our room. There are gas stations and food outlets at walking distance. I was a little disappointed with the breakfast though but that is something I am not keen about. Totally worth the price.

Date of stay: May 2018
Trip type: Travelled as a couple
Thank thunderbolt2426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine M, General Manager at Ramada by Wyndham Grand Dakota Hotel Dickinson, responded to this reviewResponded 1 June 2018

Thank you so much for taking the time to review our hotel! I'm so glad to hear you enjoyed your stay and found our location perfect for you need. We appreciate you staying with us and we look forward to the opportunity to serve you again. Regards, Elaine

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Reviewed 29 May 2018

Easy check in/out, very friendly staff. Nice rooms. Good value. Didn't eat breakfast but smelled good .We ordered a rollaway bed and barely made it up to the room and they were knocking on the door bring the bed in! And super friendly

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank RJL2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine M, General Manager at Ramada by Wyndham Grand Dakota Hotel Dickinson, responded to this reviewResponded 30 May 2018

Thank you for taking the time to tell us about your recent stay! I am so happy to know, that our team left you with such a favorable impression of our hotel. We do take a tremendous deal of pride in being the best value, and your feedback is a great indication. We look forward to the honor of serving you again in the future! Regards, Elaine

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Reviewed 29 May 2018

Pros: Our room was clean, and the entire hotel is clean. The staff were polite. Our bed was very comfortable. Cons: The bathroom water temp is very inconsistent. We were on the top (3rd) floor. The shower would suddenly fluctuate between hot and cold. A couple times, the sink had no cold water and on the coldest setting the water came out scalding hot, nearly burning my husband's hands (note: he is not at all sensitive to hot water). Thank goodness that did not happen to my young daughter. Also, the breakfast set-up could be better. They serve continental breakfast in the hotel restaurant, but for some reason it appears you can also opt to order from the menu. All 3 days they had only 2 people working the breakfast, one of which spent the majority of her time serving 2-3 tables. Most of our time, and several other guests' time, was spent waiting around for someone to refill the continental breakfast. The selection was typical of most hotels, along with eggs and bacon. The food was very good, the little that we got. There was no reason they could not keep up with refilling the uncooked items (bread, yogurt, fruit, juice). I believe that with the exception of guests' special dietary requirements, they shouldn't do table service at breakfast if they don't have the staff to maintain the buffet. Lastly, the walls are very thin (which is probably true of many hotels); I could hear every word of the TV show next door.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Deanna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine M, General Manager at Ramada by Wyndham Grand Dakota Hotel Dickinson, responded to this reviewResponded 30 May 2018

Dear Deanna, Thank you for taking the time to tell us about your recent stay. Please accept my sincere apology...this is definitely not the experience we want you to have Rest assured your comments will be shared with our team, and it's through comments such as yours that we're able able to improve Thank you again for your time, and we hope to have the privilege of serving you again and making your next stay with us a perfect one! Regards, Elaine

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