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All reviews definitely stay here again stayed here waffles one night room was clean cereal
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3 - 8 of 27 reviews
Reviewed 31 July 2018

We stood at the Quality Inn for a couple of nights and though the place wasn't fancy, it was very clean and the staff was very helpful and friendly. They also offer a lovely breakfast spread that included self made fresh waffles.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank themtggod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNC474, General Manager at Quality Inn Wilmington, responded to this reviewResponded 28 August 2018

Dear Guest,

Thank you for taking time and providing us a feedback. We are glad that you enjoyed our hospitality and clean rooms. It is our goal to provide clean and comfortable rooms. Also, thank you for noticing breakfast. We have received many compliments since we upgraded the menu. Guests are loving the new breakfast. Again, thank you for putting in kind words. Our team gets excited when their hard work is noticed by guests. We truly appreciate your business and hope to see you again soon.

Kind regards,

Quality Inn
Wilmington, NC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2018 via mobile

Check in took 40 mins because of connectivity issues. No back up or downtime procedure used. Odd? WiFi stopped working second day. Complained to desk in person. They said it was working on their phone! After another day of burning up my data,I called back. They had changed password 2 days prior but did not communicate to rest of staff or guest. Hmmm. Breakfast was good first day but biscuits and gravy got old everyday, so off to Waffle House by day three. Conditions you can expect or might observe: clean rooms with pleasant staff members, small beds, clunky TVs requiring to punch in a reset code at just the right time(or it shuts off),cracks in ceiling texture from past roof leak,broken lamp electrical fixture-
Fire hazard. All in room 215. All that said, pool was nice but overrun by unruly kids that weren’t even registered guests. Breakfast area clean and well taken care by a nice host. I easily could have rated 3 stars,but the lack of follow through on the check in and WiFi brought my opinion down. I might be willing to try again if budget is similar next year. On a final note,lots of contractors and trucks but no problems with that. Some guest sippin a beer here and there but we’re well behaved and we felt safe.

Very easy access to the beach and many areas to shop and eat within walking distance.

Date of stay: July 2018
Trip type: Travelled with family
Thank bamach1fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNC474, General Manager at Quality Inn Wilmington, responded to this reviewResponded 10 July 2018

Dear Guest,

Thank you for providing us a feedback. We value your feedback and use it to improve ourselves/property. I thank you for finding our location to be convenient. We have received many compliments about our location being convenient to shopping, dinning, and other points of interests. Also, thank you for breakfast area compliments. Our breakfast team thanks you for your kind words.
I would like to apologize for the internet issue, We switched the service and thus system generated new password. However, our team was not informed until 3 hours since the password was changed. I apologize that you were not able to use the internet or other devices during that time. Also, Choice Hotel system was slow due to heavy load and thus it seemed like forever to check guests in.
Again, I apologize for all the inconvenience you faced during your stay. We truly appreciate your business and hope that you will consider us in future so we can provide you an exceptional stay.

Kind regards,

Quality Inn
Wilmington,NC

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Reviewed 5 July 2018 via mobile

We came down for a few nights over the fourth. The staff were very accommodating and friendly. The room was nice and cool, but most important it was clean. It is a older hotel that doesn't have a lot of the hoopla that some newer ones have however, that is how I like it. I will definitely stay here again in the future.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank MartitiaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNC474, General Manager at Quality Inn Wilmington, responded to this reviewResponded 10 July 2018

Dear Guest,

Thank you for choosing Quality Inn for your recent stay. We appreciate you taking time and providing us a feedback. We are glad that you enjoyed your stay. It is our goal to provide clean and comfortable experience to all our valuable guests while being affordable. Again, I thank you for the review. We truly appreciate your business and hope to see you again soon.

Kind regards,

Quality Inn
Wilmington, NC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018 via mobile

Came here for our anniversary trip we had booked a room at another motel we did not like the room so we cancelled and decided to stay here .the king room was very clean and the staff is very friendly and helpful will definitely stay here again

Date of stay: June 2018
Trip type: Travelled as a couple
Thank wbt7168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNC474, General Manager at Quality Inn Wilmington, responded to this reviewResponded 10 June 2018

Dear Guest,

Thank you for selecting Quality Inn for your recent stay. We thank you for providing us a feedback. We are glad that you enjoyed clean rooms and the staff. It is our goal to provide clean and comfortable experience to all our valuable guests. We truly appreciate your feedback and hope to see you again soon.

Kind regards,

Quality Inn
Wilmington, NC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

Budget hotel, on check in the reception area smelt like smoke which is not a nice appearance for guests. Booked 2 rooms and were next door to each other which was great. First room clean and comfortable, second room sheets were stained and had to ask for new sheets to change the bed ourselves, no apology given or change rooms to a clean one. Breakfast was basic.

Date of stay: June 2018
Trip type: Travelled with friends
Thank KangoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNC474, Manager at Quality Inn Wilmington, responded to this reviewResponded 8 June 2018

Dear guest,

Thank you for providing us a feedback. We are sorry that you had to change the bed sheet by yourself. I will discuss this issue with our house keeping manager and make sure everyonr is provided clean rooms. Also, sorry for the smoke odor inlobby. Someone smoking cigarretts must have checkd in right before you. I apologize for that. We truly appreciate your business and hope to see you again soon.

Kind regards,

Quality Inn
Wilmington, NC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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