This wasn’t our choice but friends wanted to go so we went along , it wasn’t busy at all food came out after a short wait I had the burger only because I thought you can’t mess a burger up but I was wrong the chips were cold as were most on our table the burger I couldn’t eat as it was raw in the middle I did mention this to the guy clearing our plates for him just agree it didn’t look cooked no apology nothing ,won’t be dining here ever again sort of waiting to have a bad belly in the morning

This was our first family meal out post Lockdown and we choose the Poacher and Partridge as we were familiar with a number of the Elite Pub Group venues and the menu so we knew the food would be good. I am disabled and in a wheelchair and unfortunately we missed the sign in the CarPark for disabled Parking so had to park in the overflow Carpark which was quite difficult once I was out of the car as the surface was fairly rough we did however find out from a member of staff during the meal where the disabled parking spaces are which will help for next time. The menu included both a selection of Sunday Roasts and the regular daily offerings which proved very helpful as two of our party were Vegan, they especially enjoyed the Vegan Sticky Toffee Pudding, the Children’s portions proved somewhat large for our 4 and 2 year old grandchildren but overall the food was very acceptable as was the service which was attentive without being overbearing the outside children’s play area also proved a hit so I would definitely recommend this venue to families with children in their party and can say that we will definitely be returning.

Poacher
We visited the Poacher & Partridge on Saturday evening and as someone who has been visiting this pub regularly for many years I was extremely disappointed. I appreciate that staff are under a lot of pressure, especially given the current circumstances and I also appreciate that as a group of 10 wait times may have been slightly slower. However I personally think a 45 minute wait on every round of drinks is unacceptable. We were also told that they were out of a certain option on the menu, which we then saw several people eating about 2 hours after our meal. My 1 year olds dessert never arrived, despite chasing several times for it. The management in the establishment are rude and unhelpful. One waiter told us he couldn’t help us and that we’d need to find our original server ourselves despite not having seen her in over an hour. The nappy changing facilities were frankly disgusting with over flowing bins.

As this was a birthday celebration we feel even more let down by what is usually a favourite place for our party to go.