Have you ever stayed in a hotel that is not inviting and the staff is rude and unprofessional? Well guess what? You will not find the Aloft Raleigh being described that way. The moment you walk in you feel at home and that you can exhale. You are greeted with a smile and professionalism EVERY-TIME you come in and see a staff member. They understand the meaning of hospitality and they ensure that you feel it in every-way. I look forward to coming back in August!!More
Agoda
Ashleigh was Magnificent! She made us feel right at home from the moment we arrived. She is such a wonderful person warm, positive, thoughtful and she projected such a positive vibe. Our room very clean , the beds and pillows were comfortable and the view of the Memorial Bell-tower was breathtaking. We really enjoyed our stay here and will definitely be returned next time we are back in the Raleigh / NC State area.
Hi Mike! Thanks for such a wonderful review!!! Ashleigh - is certainly a keeper & the Belltower isn't too bad of a view - we agree! Hope you will come back and see us when you are in Raleigh next!
Nice spacious rooms with great views. Staff are helpful and efficient. Would have given 5 stars but for the poorly designed showers which are not satisfactory. They definitely could increase the flow rate in the showers and earn that 5th star!
Hi - thanks for staying with us and for your feedback. I will be sure to pass the shower comments along. We don't often hear that, so I will make sure they look into the room you stayed. Hope you will come back and stay again when in Raleigh next.
I give this hotel high marks for the friendliness of the staff and the location across from NC State. Also great coffee downstairs at Jubala. However, the room itself was disappointing, and unlike other Aloft properties where I have stayed. The room was clean and the bed comfortable, but it was spartan. No decor at all, walls completely bare. No bedside clock. No information booklet. No desk lamps. Basically just the bed and one swivel chair. Walls are also thin, and I could hear the baby crying next door. About what I'd expect for $150 or less, but not $250+.
Hi! Thank you for staying and for your feedback. We are super glad you liked the staff, location and the coffee shop -all great things for sure! We hate you didn't enjoy your room; we don't hear that often but will pass those comments along as we work towards a hotel refresh in the next year. Thanks for letting us know about the desk lamp -as you should have had one, I will have our team look into this.
Let me just say that this experience is one of the best ever! I have traveled all over the world and met some wonderful people but ASHLEIGH takes the trophy! She is phenomenal and gave us the warmest welcome! Her energy is out of this world. Thanks for the awesome hospitality. Thank you Aloft for having our family!
Hi! Thanks for staying and for your awesome feedback. We love Ashleigh! We will make sure that she knows of your kind words. Hope to see you again soon!
I came to celebrate my 21st birthday and was more than satisfied with my stay at the aloft. Jolie was so sweet and helped me figure out places to go and things to do, and made my day feel that much more special. I loved the room, I loved the decorations and the area near the hotel is full of things to do!
Happy Birthday! We are glad you chose to share it with us! We love Jolie -she should be a travel guide for sure! I will make sure she knows about your great review. Thanks for staying with us.
