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All reviews front desk great hotel recommend this hotel crabtree valley great stay the entire staff will stay there again up to date staff was friendly arthur mall hgi lobby mirror accommodations interstate
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Reviewed 23 July 2019 via mobile

This hotel can't be more than a few years old, and it shows. The bathrooms were free of grime, the grout all looked brand new. Beds were fine, linens and pillows were very clean. The restuarant downstairs was just ok, my burger tasted like a frozen patty. The note in the elevator reminding people to control their kids was really tacky, though.

Date of stay: July 2019
Trip type: Travelled solo
2  Thank MichaelJamesDunlap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arthur Daniel, General Manager at Hilton Garden Inn Raleigh / Crabtree Valley, responded to this reviewResponded 18 August 2021

Thank you so much! Our housekeeping and maintenance staff work very hard to keep our hotel and facilities clean. Thanks for staying with us.

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Reviewed 23 July 2019

This hotel had a very laid back feel to it , the staff were very helpful and friendly. All the amenities you could ever want and more. Definetely will be going back. Beautiful hotel and yummy food!

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank lapantammy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arthur Daniel, General Manager at Hilton Garden Inn Raleigh / Crabtree Valley, responded to this reviewResponded 18 August 2021

We look forward to seeing you again. Thank you for recognizing out staff for their efforts. We will see you soon!

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Reviewed 18 July 2019

This hotel was very clean and the staff was very friendly. The breakfast buffet was not free, but was very good and the staff was still attending to our needs. Made to order omelettes were tasty, others eggs made to order, bacon, sausage, grits, fruit, yogurt, coffee, juices, etc. Indoor pool, exercise room and office area were available although we didn't use them. Convenient to downtown Raleigh.

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank CynthiaB1626
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arthur D, Front Office Manager at Hilton Garden Inn Raleigh / Crabtree Valley, responded to this reviewResponded 26 November 2019

We are so glad you enjoyed every aspect of your stay! Thank you so much for choosing to stay with us! Our entire staff works hard to take care of our guests and all their needs. We look forward to your next visit!

Sincerely
Arthur Daniel
Front Office Manager
Hilton Garden Inn-Raleigh/Crabtree Valley

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Reviewed 16 July 2019

I had an extended stay (10 days) recently. The hotel was clean and pretty quiet. The location is great, a lot to see/do close by. ARTHUR at the front desk was the stand out!! He is very outgoing, friendly and was always helpful with anything I needed. He even gave me a “welcome” gift of “Carolina popcorn!” (Pic included) I did eat their breakfast buffet one morning and the food was just ok. Not worth $12 in my opinion. However, the service was great! The shuttle drivers were also wonderful people. I enjoyed my stay and wouldn’t hesitate to book this hotel again.

Date of stay: July 2019
Trip type: Travelled with family
Thank CATTX08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arthur D, Front Office Manager at Hilton Garden Inn Raleigh / Crabtree Valley, responded to this reviewResponded 26 November 2019

It was so nice to meet you! It was my pleasure to meet you and the family. I try and do my part for our team, so thank you for recognizing my efforts into making your stay enjoyable. Thank you for sharing your very kind comments regarding your stay at the Hilton Garden Inn- Crabtree Valley! We are very proud of our entire staff for their continued efforts to provide exceptional service. We look forward to seeing you during your next visit to Raleigh!

Sincerely
Arthur Daniel
Front Office Manager
Hilton Garden Inn-Raleigh/Crabtree Valley

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Reviewed 13 July 2019

Short business trip in RTP. This hotel is a standard go-to. The rooms are new and fresh and the staff is friendly. The hotel is adjacent to the mall and plenty of places to dine. I highly recommend the Hilton Garden Inn Crabtree.

Date of stay: July 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Tamika W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arthur D, Front Office Manager at Hilton Garden Inn Raleigh / Crabtree Valley, responded to this reviewResponded 26 November 2019

Thank you so much for taking the time to write a review about your experience at our hotel. Our staff works hard to provide a great overall experience for our guests when they stay with us. Thank you for the recommendations. We look forward to seeing you during your next visit to Raleigh!

Sincerely
Arthur Daniel
Front Office Manager
Hilton Garden Inn-Raleigh/Crabtree Valley

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