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All reviews great location night life within walking distance restaurants and bars wedding weekend complimentary breakfast great stay hotel is located the hotel staff indoor pool front desk staff josh nightlife inns
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Reviewed 1 September 2022

Our stay was amazing the rooms was clean and beautiful. We felt right at home. The staff did a wonderful job with setting up our suite for our anniversary. Thanks again Josh, Lily,Rhonda and Jamie. We will see you soon. Blessings. ❤️

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Kayholden129
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hampton Inn Suites Raleigh Downtown, General Manager at Hampton Inn & Suites Raleigh Downtown, responded to this reviewResponded 1 September 2022

Dear Kayholden129,
Thank you for selecting our Hampton Inn & Suites Raleigh Downtown to celebrate with you this year. It was a pleasure to read we were able to craft a perfect experience for your much-anticipated anniversary visit. I am thrilled to learn that your stay was incredible and to read about the many highlights that contributed to your memorable trip, from the impressive accommodations to the devoted associates, to the service designed to help you escape to a sanctuary of indulgence and relaxation. Thank you for your amazing review, and we so look forward to welcoming you back to our Hampton Inn & Suites Raleigh Downtown as soon as possible.

Sincerely,
Lynnsey H., GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2022 via mobile

Don’t bet on this hotel for booking your wedding guests
Canceled after our save the dates went out. Said they “overcommitted”! Will make sure this gets known! Poor communication and lack of professionalism by the Director of sales, Sam. Think again before working with them

Date of stay: August 2022
Trip type: Travelled on business
Thank MKfortravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hampton Inn Suites Raleigh Downtown, General Manager at Hampton Inn & Suites Raleigh Downtown, responded to this reviewResponded 26 August 2022

Dear MKfortravel,
I trust you’re very familiar with the level of outstanding guest service we expect from our team members. There was clearly a lapse in communication, service, and hospitality. Your experience and feedback will be used for retraining purposes. Thank you for bringing this to our attention as it guarantees your experience will never be repeated. I sincerely apologize for this. Please know that your feedback has been documented and I will also personally be sharing it with the highest level of leadership.
I do hope we will have a further opportunity to impress you.

Kind regards,
Lynnsey H., GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2022 via mobile

Party central—beware the noise of nearby clubs! If booking a nice hotel crash pad to stumble back to after a great night out in the dance clubs just steps away, then THIS is your spot! Typical Hampton Inn family hot breakfast is always good. But if you wanted to be downtown for business, getting an affordable room while visiting your kids at NC state, this may not be right for you. They literally have a bowl of earplugs, chamomile tea bags, and available white noise machines at the front desk, with LOTS of signage warning you about the noise. Even with the earplugs in and the AC set on “constant fan”, we were still awakened a couple of times at 2-ish AM and 3-ish AM by the low frequency thump-thump bass of some dance song from the closest club. I am sure the hotel predated the epic growth of this area to the booze-central and dance club-central that it currently is. Great parking lot across the street. If you do end up here, I recommend the Raleigh Beer Garden as the most tame bar of you head out for a nightcap. I would eat dinner in another region downtown. (We stayed here this time because we had stayed here a couple of years ago when we dropped a kid off at NC State. We remembered a tidy hotel in a nice area with a lot of restaurants (they were all closed because of COVID), so we booked it again when we were again dropping off for the start of junior year. A LOT has changed and the boozy neighborhood and some sketchy hotel guests were a different scene entirely. We still had fun going out briefly for a cocktail down the street, but would have liked to have slept better!

Room tip: A weekday stay would probably be great. But a Friday or Saturday night will be tough for sleeping because of the party noise.
Date of stay: August 2022
Trip type: Travelled as a couple
Thank tate3441
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hampton Inn Suites Raleigh Downtown, General Manager at Hampton Inn & Suites Raleigh Downtown, responded to this reviewResponded 15 August 2022

Dear tate3441,
The Hampton Inn & Suites is reputed as the one of the premiere destinations of Raleigh, and for good reason. We offer top-notch experiences starting with our extensive breakfast selections, our convenient, central location connected to great shopping, dining and entertainment opportunities, and saturating our guests with our special brand of Hampton Inn & Suites hospitality to turn each and every moment into memories!
Thanks for being so candid with the pros and cons of staying at our Hampton Inn and Suites. Some guests may be more sensitive to the downtown background noise and I do apologize if staying in the heart of this area didn't feel like the respite you were seeking.
It was a pleasure to have you as our guest and we look forward to welcoming you back soon and raising the bar on your next stay at the Hampton Inn and Suites Raleigh Downtown.

Regards,
Lynnsey H., GM

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Reviewed 6 August 2022 via mobile

Josh and his staff went above and beyond for my birthday staycation. I live in town but enjoy going downtown for dining and bars. Josh was alerted ahead of time that’s it’s just birthday. When we walked into our suite, it was decorated with adorable pink balloons and crystal streamers! I highly recommend this hotel for your stay on Glenwood South.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank pennib2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hampton Inn Suites Raleigh Downtown, General Manager at Hampton Inn & Suites Raleigh Downtown, responded to this reviewResponded 7 August 2022

Dear pennib2016,
We thank you for taking the time to share your detailed review of your staycation at Hampton Inn and Suites Raleigh Downtown and we wish you to know that guest feedback is always welcomed. It warms us to read that Josh and his staff made such a favorable impression as the comfort and delight of each of our guests is always their top priority. Happy Birthday!
We strive to embody a home-away-from home atmosphere and take great care with the details so you can properly relax and unwind. In fact, all of our amenities reflect a way for our guests to delight in the preferred pampering they deserve, whether it's our inviting pool, the delectable cuisine of our complimentary breakfast or our spaces throughout the hotel which encourage socializing among guests.
We appreciate your kind words and look forward to welcoming you back!

Kind regards,
Lynnsey H., GM

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Reviewed 20 June 2022 via mobile

Clean, room size is fine for a weekend stay, and staff was efficient and attentive. The location is convenient to restaurants and bars BUT it is in the middle of a very busy nightlife. You are warned at check-in about the noise (up until 3AM). They offer ear plugs and a sound machine, but you will either need noise cancelling headphones or be ready to pass out! Apparently when the bars close, the party moves to the street and engine “reving” begins. If this is your jam and you can sleep in, this is a great spot for you!!

Room tip: The parking deck fills up with downtown patrons.
Date of stay: June 2022
Trip type: Travelled as a couple
Thank Nc4travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hampton Inn Suites Raleigh Downtown, General Manager at Hampton Inn & Suites Raleigh Downtown, responded to this reviewResponded 29 June 2022

Dear Nc4travel,
Thank you!

We feel really proud that you found our service satisfactory. Our team strives to be friendly, welcoming and always eager to serve and delight our guests. We will certainly pass on your compliments and great feedback to all our colleagues.
I see there were a few aspects of your stay that did not meet your expectations. We never want our guests to be inconvenienced and I’m so sorry you ran into these challenges with the atmosphere of Downtown Raleigh during this season. We do offer complimentary ear plugs and many guests have found them quite helpful. We work tirelessly to refine our offerings so that guests like yourself will have a seamless experience. Please accept our sincere apologies. Rest assured we have taken your comments on board for immediate consideration as this was clearly not up to our usual standards.

I look forward to another opportunity to welcome you back at which time we will assuredly provide you with the perfect visit!

Regards,
Lynnsey H., GM

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