Hi Christopher,
Have you ever had a craving that was driving you crazy?
That is what I was going through. The night before, my flight had landed late, and I was exhausted. In the morning, that craving was louder than ever. I wanted, no, I needed a very cold martini, a juicy burger, and a great glass of red wine.
I drove to the Capital Grill and walked into the bar, and that is when I met Grace. She was friendly, and professional, and made me feel like I mattered. She made the perfect slightly dirty Grey Goose martini with bleu cheese olives, yum! At 11:45, I realized my 1:30 zoom call was actually 12:30. I was sure I would have to fly out of the restaurant and miss my burger. But Grace jumped into action and offered to set me up in the private room off the bar with the gorgeous red curtains so I could take my zoom in privacy and still get my burger.
And it all took place without a hitch. I had my burger and a glass of Prisoner and then jumped on my zoom call from the privacy of that fantastic room.
Grace did not have to jump up and make sure my day was drama free, but she did. She made my day and allowed me to have my burger and eat it too. She is a remarkable server who went above and beyond and made me feel special.
Grace is an amazing employee, and If she weren’t moving soon, I would do whatever I could to steal her away.
Thanks for the great service!