I visited Highlands, NC from 7/15/21 - 7/19/21 and was delighted to have stayed at the Park on Main. Diana warmly greeted me + my dog on arrival and from the start, made us feel very welcome. Any other time we saw Diana during our visit, she made sure to check in and connect with us. In fact, every single team member was gracious and hospitable, which made our stay even better.
The rooms are very clean and well appointed. The entire hotel is super quiet, which was a great delight. Even on Sunday, when many guest s had departed and the housekeeping team was working to clean the rooms, we never heard a vacuum or any disruptive noise. The overall quiet of the hotel environment was an unexpected, but very welcome feature!
The hotel has a dedicated dog park about a block away and my dog enjoyed running in the park and sniffing around. This was also a great feature and their policy of not charging extra for dogs was a key selling point.
During our stay, the housekeeping staff was not entering guest's rooms for daily cleaning. Instead, we were provided a bag for dirtied towels and another bag for garbage. We were asked to leave these bags outside our room and clean, wrapped towels were replenished on request. I actually preferred this housekeeping model. It allowed me and my dog to have more of an Air Bnb...I visited Highlands, NC from 7/15/21 - 7/19/21 and was delighted to have stayed at the Park on Main. Diana warmly greeted me + my dog on arrival and from the start, made us feel very welcome. Any other time we saw Diana during our visit, she made sure to check in and connect with us. In fact, every single team member was gracious and hospitable, which made our stay even better.
The rooms are very clean and well appointed. The entire hotel is super quiet, which was a great delight. Even on Sunday, when many guest s had departed and the housekeeping team was working to clean the rooms, we never heard a vacuum or any disruptive noise. The overall quiet of the hotel environment was an unexpected, but very welcome feature!
The hotel has a dedicated dog park about a block away and my dog enjoyed running in the park and sniffing around. This was also a great feature and their policy of not charging extra for dogs was a key selling point.
During our stay, the housekeeping staff was not entering guest's rooms for daily cleaning. Instead, we were provided a bag for dirtied towels and another bag for garbage. We were asked to leave these bags outside our room and clean, wrapped towels were replenished on request. I actually preferred this housekeeping model. It allowed me and my dog to have more of an Air Bnb experience without working around the housekeeping cleaning schedule.
The hotel has a lovely courtyard, but we enjoyed time on our balcony, overlooking a beautiful garden facing away from Main Street. The hotel serves a basic continental breakfast, making sure all food items are individually wrapped (per Covid protocols).
I cannot wait to return to Highlands and stay again at Park on Main. It is well worth the expense to have a quiet, super clean, relaxing hotel near all the Main Street action. I highly recommend Park on Main and its professional and gracious team!More
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