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All reviews front desk great stay room was clean breakfast bar fresh fruit staff was friendly the smoky mountains oatmeal lobby inns accommodations fall highlands tub microwave
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Reviewed 28 October 2021

Excellent front desk service. Room was super clean and the free breakfast was great. We went on short two day trip to see the leaves fall. The location was perfect with the famous Dillard House only 15 mikes away.

Date of stay: October 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank lisasowell
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laurie Richards, General Manager at Hampton Inn Franklin, responded to this reviewResponded 28 October 2021

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED….

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2021

Pros to this Hampton-
Very clean and ample room to work in evening. The front staff was very pleasant and welcomed us and acknowledged our status. They also provided a list of local restaurants which saved us time in evaluation and directions on how to get there. We encountered a maintenance issue with the room which was resolved quickly and promptly by the front desk gal.

Basically the only issue with this hotel is the very basic breakfast....no extras. Only one waffle machine and no whip cream and very little toppings. Oatmeal was the instant variety. Very little fresh fruit and nothing seemed restocked. No nut topping, etc. Even tea bags only had a few varieties to choose compared to other Hamptons.

Date of stay: October 2021
    • Value
    • Cleanliness
    • Service
Thank ttoo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laurie Richards, General Manager at Hampton Inn Franklin, responded to this reviewResponded 28 October 2021

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED….

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2021

This location is a great place to stay if you are interested in touring the mountains in the area! We will be back

The AC. Has a motion sensor which is a problem in the middle of the night.. room gets warm!!

Date of stay: October 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank awpowell55
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laurie Richards, General Manager at Hampton Inn Franklin, responded to this reviewResponded 25 October 2021

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED….

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2021

Nice Hampton Inn at this location. Great complimentary breakfast. The pillows were very comfortable. Although the bathroom sink drained a little slow, we were not disappointed with this Hampton Inn and would recommend it at this time.

Date of stay: October 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank E4986SJmaryk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laurie Richards, General Manager at Hampton Inn Franklin, responded to this reviewResponded 25 October 2021

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED….

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2021 via mobile

The hotel was very clean overall. Our room was clean, and the bed was comfortable. The location was very convenient to where we wanted to go. The only reason I gave 4 stars is that there was a slight noise from the showers and toilets in neighboring rooms. This may not be a problem for most people, but it did wake us light sleepers.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank FLPapa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Laurie Richards, General Manager at Hampton Inn Franklin, responded to this reviewResponded 25 October 2021

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED….

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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