Hotel was clean and rooms are spacious. Breakfast was very good all weekend and the breakfast keepers were very friendly and helpful. I would stay here again in the future and i recommend this hotel toMore
- Free Wifi
- Free Parking
Hotel was clean and rooms are spacious. Breakfast was very good all weekend and the breakfast keepers were very friendly and helpful. I would stay here again in the future and i recommend this hotel toMoreShow less
Williamsfamily2018, thank you for taking the time to post! Our number 1 goal is to provide a clean & comfortable room to each one of our guests and I am thrilled to hear that our team was friendly and helpful. We hope we will have the opportunity to serve you again on your next visit to the Concord area. Again many thanks!
Everything was wonderful. From the check in to the check out. I liked the little store area and the ability to pay there or charge to the room. The breakfast was decent, could’ve had more options and the reception for the previous night was something different and enjoyable.
chamerem115, thanks for posting! Glad you enjoyed the suite shop and the evening reception! I am also happy to report that the Hampton Brand is about to roll out some updates for our breakfast and we too are looking forward to that. We truly appreciate feedback from our guests as this is a learning tool for us all!
I encourage any and everyone to stay here. You will not be disappointed !! The stay are very pleasant and the atmosphere is very homey and comfortable. This is my favorite place to stay when i come to North Carolina.
Thanks so much jojomom2011! We love to hear that we are your favorite hotel, that's a home run for the entire team. And we have a full renovation of our guest rooms planned for November, so if you like the rooms now you will love the new updates. We hope to see you again in the near future!
The hotel was in a great location near Concord Mills. There was no one at the desk to check me in when I arrived. Room was dirty (bedspread, bug, and refrigerator). Staff at reception was not friendly.
ntuck219, allow me to apologize! I am not sure why there would not have been someone at the front desk upon your arrival as we typically have two people at the front desk until early evening. I will certainly address these issues with our front office and housekeeping team. We take a lot of pride in our hotel and while we do make mistakes we also use our guests feedback as a learning tool. Thank you bringing this to our attention.
Great stay, use this hotel every time I travel to Charlotte for business.Will recommend to all our company for convenience of eating and location of hotel. Never disappointed in this property. Great staff!
Mark B, thanks for your loyalty to our hotel. That's a home run for us! We look forward to seeing you on your next visit to the Concord area!
So excited after a 5 hour drive to find complimentary drinks in the lobby along with a nacho bar and a wonderful staff member to serve them! Everything smelled clean and fresh, well lit and felt safe! The breakfast was well stocked sbd ther hotel using eco friendly cups, plates and silver wear. Made for a perfect girls weekend get away!
agt104, so glad you had a great girls weekend. We have our evening reception 6 nights a week, its our way of thanking our guests for choosing our hotel! The team works very hard to provide our guests with a clean and comfortable guest room and we are take a lot of pride in our hotel. Thanks so much for taking the time to post!