We checked in rather late. The young man who took care of us was pleasant and friendly. Our bed was very comfortable and the room was nice. Coffee was decent coffee for standard breakfast fair. We did not eat as neither one of us eat wheat products and we were moving out early to get on the road. The hotel is a good one to rest a traveler's weary head.

Unlike the previous night's Best Western accommodation in Cortland, this motel is older, more tired and uninspiring. Whilst the staff were nice enough, the lack of an elevator and the mediocre breakfast choices left me nonplussed. OK for one night, but nothing to write home about.

My husband and I booked this hotel for an overnight stay for business. I should have done more research. First, even after using my best western rewards and an AARP discount, our room tendered to $135.98 Quite pricey for what we had. While i didn't request a handicapped accessible room, I do have a lower back and leg condition that prevents me from climbing too many stairs or walking long distances. The hotel had no elevators and our room was on the 2nd floor so the first issue was me having to climb stairs to my room.
Once inside, we found a standard 2 queen bed room, however the sink area was across from the bathroom. This makes it awkward when wanting to wash hands after using the bathroom or even wanting to access the sink after bathing/showering. The other issue was when you turned the sink water on, it had an extremely strong odor. It smelled like Iron to me or some sort of other mineral. Our bathroom was small and the inside of our shower curtain was dirty. It should have been replaced. We also noticed dirt on the bathroom walls and out in the room near the mirror. Lighting was extremely dim/poor even with what appeared to be LED light bulbs and we had to remove a lampshade just to brighten the room to see. The remote for the TV ( which was poor quality, not HD) had a channel down button and something on the channel up button but when you pushed it nothing happened, so all you could do was channel "down" through the stations to change a channel.

The only Ice machine in the hotel was on the first floor and involved walking up and down the stairs and half way down the first floor hall to access it. Again, not set up for anyone with a disability. The Pool was on the first floor and at the very end of the first floor hall, so again, if you have problems walking you have a long walk as there are no elevators. The hotel offered a free continental breakfast which we did not attend due to just wanting to check out. This was our first time staying at a Best Western hotel and I have to say I won't be returning. I usually don't leave such a negative review, but there really wasn't anything I could find to be positive about our stay.. They even highlight "safety" in their hotel book in the room but only offer a "safe" for valuables on the first floor. smh. I wouldn't waste your money.