My wife and I led a group of 32 walkers in this area of France in April 2017. We visited this hotel in November 2016 in preparation for the trip, and shortly afterwards we booked rooms for the 32. However, when we reverted to them later, the hotel informed us that our “booking” was merely an enquiry, and, while initially stating that they were full for both nights that we had booked, they changed this to saying that they could take our whole group on the first night, but that a certain number of us would be farmed out to another hotel on the second night. The standards of the other hotel (Hotel Commerce) were considerably worse than this one, based on our group’s experience.
In all my dealings with hotel Minotiers, re the group, the initial reaction from the hotel staff was NO to any requests, however reasonable. They insisted that I pay for all the group’s hotel bill. When I asked in advance of our arrival, for the room numbers for the group, to aid checking in, I was told that this was not possible, and in any case, if checking in was too efficient, that the group would be delayed at the lifts! A few weeks prior to the break, I sent the hotel my calculation of the bill due, broken down between all the rooms, less the deposit of €1,000 already paid, but the hotel never confirmed the amount.
The rooms were fine. People were very happy with the rooms in the annexe. The food was very basic. Breakfast was poor, and when I went to pay for the group, the bill presented to me did not have deducted from the total, the deposit of €1,000, which I had made months earlier. Just as well that I was awake that morning!