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18 - 23 of 752 reviews
Reviewed 12 October 2018 via mobile

After being stuck in zanzibar following flight cancellations, the team at the Park Hyatt in Zanzibar made us feel comfortable and went above and beyond to help ameliorate the situation. Moreover, they offered to help in ways that would not typically be expected, and surpassed any standards. Particularly, Muhdin and Fauzi were the kindest, most genuine individuals who made sure all of our needs and wants were met in a stressful situation. We are very thankful for our experience here.

Also, amazing hotel, food, and location :)

Stayed: October 2018, travelled with family
1  Thank Jordanalovett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasCedro75, Hotel Manager at Park Hyatt Zanzibar, responded to this reviewResponded 5 weeks ago

Dear Jordana L,

Warmest Greetings from Park Hyatt Zanzibar!

Thank you for taking a moment to share your kind review,

Delighted to acknowledge that we made your stay not less than a perfect one with all the dedicated services you received from our team, especially Muhidin & Fauzi,

It was our pleasure to accommodate your needs and made sure you had a comfortable and relaxing stay, after all the undesirable situations you encountered.

We look forward to see you again on your next visit to Park Hyatt Zanzibar.

Yours sincerely,
Nicolas Cedro
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2018 via mobile

This place is awesome overlooking the ocean! We went with my friends to have coffee and we couldn’t deny the ocean sunset beauty from the hotel!!! The coffee was good the workers are cooperating and made our short time stay absolutely amazing

Stayed: October 2018, travelled on business
1  Thank GeeDeeMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasCedro75, Hotel Manager at Park Hyatt Zanzibar, responded to this reviewResponded 5 weeks ago

Dear GeeDeeMK,

Warmest greetings from Park Hyatt Zanzibar!

Thank you for your lovely feedback, we were happy to have you at Park Hyatt Zanzibar,

Glad to read that you had an amazing time watching the mesmerizing sunset scenes while having coffee with your friends.

We look forward for your next visit at Park Hyatt Zaznibar.

Yours sincerely,
Nicolas Cedro
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2018 via mobile

This is a great hotel. From our balcony overlooking the harbor we experienced a wealth of activity on the beach, a multitude of colorful fishing boats, and spectacular sunsets. The dining room offers an extensive breakfast buffet, mezze selections for lunch, and a wide array of dinner choices changing each night specializing in barbecued fish, curries and tagines. The spa featured exceptional massages. Service was attentive.

Stayed: October 2018, travelled as a couple
3  Thank Peter V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasCedro75, Hotel Manager at Park Hyatt Zanzibar, responded to this reviewResponded 8 October 2018

Dear Peter V,

Warmest Greetings from Park Hyatt Zanzibar!

Thank you for taking a moment to share your review, it is truly a joy to read through a review as positive and enchanting as this one.

This completely reflects how Luxury and Personal your stay was at Park Hyatt Zanzibar.

Delighted to view that you relished the extensive selections of our finest crafted delicacies.

It was a pleasure having you stay with us and we look forward to welcome you back on your next visit for another exceptional stay at Park Hyatt Zanzibar.

Yours sincerely,
Nicolas Cedro
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018 via mobile

Great hotel for temporary stay in Zanzibar. The location in Stone town is good, although it’s really far away from most off the main touristic attractions, such as Mnemba island and Kendwa beach. They have a good gym. The staff is friendly.
During my stay I asked to fix the tv in bathroom. The technician spent a long time trying his best, but couldn’t fix it.
The noise isolation of the windows is really bad. Each morning I woke up from outside noise caused by porters carrying some metal barrels...

Stayed: September 2018, travelled on business
Thank Roman D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasCedro75, Hotel Manager at Park Hyatt Zanzibar, responded to this reviewResponded 3 October 2018

Dear Roman D,

Warmest Greetings from Park Hyatt Zanzibar!

Thank you for taking the time to share your review. It was a pleasure having you as our valued guest.

Sincere apologies for the inconveniences you encountered during your stay, we appreciate your feedback that has assisted us in
making adjustments to enhance our guest experience.

We are looking forward for the opportunity to welcome you back on your next visit for a more pleasant stay at Park Hyatt Zanzibar.

Yours sincerely,
Nicolas Cedro
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018

As i mentioned in my previous comments, my recent stay ant the Park Hyatt Zanzibar was awesome as before and as i am in Zanzibar for business twice a month and I'm looking very forward to my next stay

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank gavinp401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicolasCedro75, Hotel Manager at Park Hyatt Zanzibar, responded to this reviewResponded 3 October 2018

Dear Gavin P,

Warmest greetings from Park Hyatt Zanzibar!

Thank you for taking a moment to share with us your frequent feedback.

It is a pleasure to have you stay with us on your arrivals to Zanzibar.

We always are and will be delighted to welcome you on your future arrivals at Park Hyatt Zanzibar.

Yours sincerely,
Nicolas Cedro
Hotel Manager

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