This hotel is very expensive for the level of service and cleanliness. We paid the highest priced they could charge for our stay of $235.00 per night, and I knew the price going in, but I was expecting a clean hotel that warranted the price. It was not clean. The room floor had not been vacuumed and had dog food and debris on the floor when we checked in (and it stayed there all stay). The bathroom had the pink and black mold in the grout lines and between the wall and tub which indicated that it had not been thoroughly cleaned in quite some time. I complained at the front desk the first night, and they said the room would be cleaned the next day. The dog food and a hair clip from previous resident stayed on the floor and mildew was there for our entire stay of 3 days. Their remedy was to take $25 off the each night upon checkout. Still not acceptable. I travel to Saugerties every year with many other families. We thought that the Comfort Inn would be worth the high rate. I stayed in the Super 8 in Saugerties a year earlier for half the price and same level of cleanliness. I expected that paying more meant better quality, but unfortunately, this property give Comfort Inn a bad name, and I would have rathered save the money at the Super 8 for the service and status of the room. Very disappointed. I stayed there 3 years ago during construction and was not thrilled with the stay because they charged a high rate while the hotel was being worked on with noise and dust, but I chalked that one up to construction. There were no excuses for the lack of cleanliness this time, and I will not give it another try. Fool me once/fool me twice thing. Poor decision on my part.
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- Also Known As:
- Comfort Inn Saugerties Hotel Saugerties
- Saugerties Comfort Inn