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All reviewsroom was cleanthe breakfast areacomfortable stayski tripnext morninghunter mountaindidn't hear any noisenothing fancycerealthruwayskiinghits
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Reviewed 23 June 2017

With the long established Howard Johnson's Hotel right next door for competition, I would have expected the customer service at the Comfort Inn to be better. Beware even if severe weather with flight cancellations causes you to not arrive as planned, your credit card will be charged for one night and Comfort Inn will not help you out at all.

  • Stayed: June 2017, travelled solo
    • Value
    • Service
2  Thank Eileen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this reviewResponded 10 July 2017

I am sorry that you feel we gave you terrible service because you didn't show for
your reservation. Next time I would suggest that if you have proof that your flight was cancelled you advise the hotel directly.

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Reviewed 24 May 2017

Usually, staying here has not been a problem. The staff is friendly, and the hotel is clean. During my last visit, the person in the next room was entertaining a loud lady friend. All night. Audibly. This is not the fault of the hotel at all, but you might think twice if you think it's going to be a party night.

  • Stayed: February 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank betsyb42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this reviewResponded 25 May 2017

I am so sorry that the guest in the next room
was not more considerate about other guests in the hotel.
In the future no matter what hotel you are at,
call the front desk and report the problem.
The front desk will put a stop to the disturbance.

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Reviewed 15 April 2017

We all know when you travel you never know what to expect,even though we had made reservations. But I was pleasantly surprised to find the Comfort Inn clean and bright. The breakfast area was a little on the small side but was fine.We didn't use the pool at all but it seemed very clean.

Room Tip: try to get a room on the opposite side of the freeways and interstates.
  • Stayed: April 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter L, General Manager at Comfort Inn Saugerties, responded to this reviewResponded 16 April 2017

Thank you for your great comments.

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Reviewed 13 April 2017

Room nice, but not too clean, on the frig and micro wave, we can write on them, a lot of dust, the frigo inside dirty, the sofa in the room with a big spot of ??? in the bathroom a long black hair in the bath and on the floor. The mirror in the room have a lot of spot. The breakfast, no orange juice and water, mentioned "refill" . Our room was on the back of the hotel and we see 3 mattress looking very bad there, what a view. Not our first time with Comfort Inn but this time, very disappointed. I will not recommanded it in this town. We were really surprised because it was just renovated.

Room Tip: not in the back, we heard the NYT (87)
  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank 102diane2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter L, General Manager at Comfort Inn Saugerties, responded to this reviewResponded 14 April 2017

We are so sorry that your room was not up to your standards.
I only wish you would have advised us so we could have changed and upgraded your room at no charge. Please give us another chance if you are in the area. Thank you.

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Reviewed 26 January 2017

We had a great stay here in December! Our room was clean, comfortable, and spacious, and the hotel has an indoor pool as well. It was really nice to take a short, relaxing swim so late in the year. It ended up being below zero outside that night, so we appreciated the opportunity to swim. The hotel was within easy driving distance from Saugerties, but not in the middle of it, so it was quiet and peaceful. We were very happy with our stay and would return gladly if we are in the area again!

Room Tip: If you are an early sleeper, ask for a room away from the pool. People do use it.
  • Stayed: December 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andrei S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this reviewResponded 26 January 2017

I am glad you enjoyed your last visit at our hotel.
I hope you do return in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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